Lodge Door Person

Turning Stone Enterprises•Verona, NY

About The Position

The Door Person creates memorable first impressions by warmly welcoming guests, assisting with arrivals and departures, and providing exceptional hospitality. The role includes opening and closing doors, helping with luggage when a bell person is unavailable, assisting guests with transportation, and supporting valet services as needed.

Requirements

  • High school diploma or GED.
  • Experience in a guest-contact position.
  • Valid New York driver’s license.
  • Excellent communication skills.

Responsibilities

  • Consistently open and close doors for arriving and departing guests.
  • Courteously assist guests with luggage transport when no bell person is available.
  • Promptly assist guests in locating taxis or other transportation services.
  • Take the initiative to assist departing guests with luggage and escort them to the front desk for check-out, valet parking, or baggage check as appropriate when no bellman is available.
  • Assist with valet services as necessary to provide quality guest service.

Benefits

  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts on dining, fuel, and concerts
  • Team member appreciation events
  • Quality healthcare and dental benefits
  • 401(k) retirement plan
  • Dealer School
  • Finance Scholarship Program
  • Medical, dental, and vision plans
  • Life insurance
  • Paid holidays
  • Team member assistance programs
  • Wellness programs
  • Onsite medical center
  • Training programs
  • Complimentary shuttles
  • Career development initiatives
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