Seasonal Door Person (October 2026 - May 2027)

Oetker Hotels•Palm Beach, FL

3d•$12 - $14•Onsite

About The Position

The Vineta Hotel, a historic landmark in Palm Beach dating back to 1926, has been meticulously restored and is reopening under its original name. Situated near Worth Avenue, it embodies the elegant and artistic spirit of the destination, known for its vibrant restaurant scene, designer boutiques, and galleries. As the first US property in the Oetker Hotels portfolio, The Vineta combines stylish décor with contemporary comfort, aiming to be the pinnacle of hospitality in Palm Beach with world-class cuisine and unparalleled service. The hotel is seeking to build its team and offers excellent career and development opportunities within the Oetker Hotels group.

Requirements

Minimum 2 years of previous work experience in a similar capacity within the luxury hospitality industry.
Fluent in English.
Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
Ability to stand continuously and perform job functions during shift.
Must be able to reach, stoop, kneel, twist, bend, balance, lift, push, pull, and transport various objects weighing up to 75 lbs. repeatedly during a shift.
Must be able to access and navigate each department at the organization's facilities.
Ensure that proper procedures for dealing with guest illness or injury, system failures, fire alarms, robbery, security incidents and other emergencies are followed.
Report unsafe conditions, as appropriate.

Nice To Haves

Other languages considered an asset.

Responsibilities

Create exceptional first and last impressions by warmly welcoming guests.
Assist guests with luggage and transportation needs.
Provide knowledgeable guidance about the hotel and destination.
Ensure a seamless guest experience reflecting ultra-luxury standards through personalized service and attention to detail.
Maintain a straight and alert position at the hotel entrance, opening doors for arriving and departing guests.
Walk guests and visitors to and from their vehicles, opening and closing vehicle doors.
Offer to assist guests with their luggage and packages.
Provide guests with information about hotel amenities, services, and local attractions.
Answer inquiries and provide recommendations promptly and courteously.
Assist with delivering items such as room service orders, packages, or other guest requests promptly and courteously.
Ensure the lobby and main entrance are clean and organized.
Report any maintenance issues or safety hazards to management.
Monitor the premises for any unusual activity and report concerns to management.
Collaborate with front desk hoteliers and other departments to ensure seamless guest service.
Build rapport with guests, anticipating their needs and ensuring their comfort.
Efficiently manage time to prioritize tasks and ensure timely service.
Be sensitive and understanding of diverse cultures and backgrounds.
Maintain high standards of Guest Services.
Actively demonstrate teamwork, safe work practices, open communication, respect, sincerity, helpfulness, courtesy, and humility.
Ensure proper procedures for dealing with guest illness or injury, system failures, fire alarms, robbery, security incidents, and other emergencies are followed.
Report unsafe conditions.
Build morale and spirit, interact positively with hoteliers and guests.
Take action to resolve problems to the satisfaction of all parties involved.
Ensure personal appearance and hygiene standards reflect a professional image.
Creatively execute strategies and drive results.
Originate and invent new ways to create unparalleled experiences for guests and team members.