Seasonal Bell Person (October 2026 - May 2027)

Oetker Hotels•Palm Beach, FL

3d•$12 - $14•Onsite

About The Position

The Vineta Hotel, a historic landmark in Palm Beach dating back to 1926, has been meticulously restored and is reopening to embody elegant, artistic life with stylish décor, contemporary comfort, and world-class cuisine. As part of the Oetker Hotels portfolio, The Vineta aims to be the pinnacle of hospitality in Palm Beach. This role is responsible for delivering a personalized and unparalleled guest experience by providing exceptional arrival, departure, transportation, and beach services. The Bell Person acts as a key ambassador, ensuring every guest interaction reflects the highest standards of luxury, hospitality, professionalism, and attention to detail.

Requirements

Minimum 2 years of previous work experience in a similar capacity within the luxury hospitality industry.
Valid Florida driver’s license required.
Ability to operate standard and automatic transmission.
Fluent in English; other languages considered an asset.
Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
Ability to stand continuously and perform job functions during shift.
Must be able to reach, stooping, kneeling, twisting, bending, balancing, lifting, pushing, pulling, and transporting various objects weighing up to 75 lbs. repeatedly during a shift.
Must be able to access and navigate each department at the organization's facilities.

Nice To Haves

Other languages considered an asset.

Responsibilities

Set up, maintain, and break down beach umbrellas, lounge chairs, and related amenities for guests, always ensuring a pristine and luxurious beach experience.
Operate the property house car to provide safe, courteous, and timely transportation for guests while delivering exceptional service standards.
Maintain the house car in immaculate condition and appearance to ensure it reflects the property's luxury brand image.
Park vehicles for guests and other visitors who require valet parking, maintain the front driveway congestion-free through traffic control, monitoring illegal parking, and immediately store vehicles.
Safely and efficiently transport guest luggage to and from their rooms, ensuring items are managed with care.
Offer guests information about hotel amenities, services, and local attractions. Answer inquiries and provide recommendations as needed in a prompt and courteous manner.
Assist with delivering items such as room service orders, packages, or other guest requests promptly and courteously, ensuring a high standard of service.
Ensure the lobby and main entrance are clean and always organized. Report any maintenance issues or safety hazards to management.
Monitor the premises for any unusual activity and report concerns to management, ensuring the safety and security of guests and their belongings.
Collaborate with front desk hoteliers and other departments to ensure a seamless guest service.
Build rapport with guests, anticipating their needs and ensuring their comfort throughout their stay.
Efficiently manage time to prioritize tasks and ensure timely service to our guests.
Be sensitive and understanding of diverse cultures and backgrounds, enhancing guest interactions.
Maintain high standards of Guest Services as established by the Managing Director.
Actively demonstrate teamwork, safe work practices, open communication, respect, sincerity, helpfulness, courtesy and humility.
Ensure that proper procedures for dealing with guest illness or injury, system failures, fire alarms, robbery, security incidents and other emergencies are followed. Report unsafe conditions, as appropriate.
Build morale and spirit, interact positively with hoteliers and guests, and take action to resolve problems to the satisfaction of all parties involved.
Ensure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guests.
Creatively execute strategies and drive results; originate and invent new ways to create unparalleled experiences for our guests and team members.