Door and Millwork Delivery Assistant

PARR•Spokane, WA

7d•$18 - $20•Onsite

About The Position

A Delivery Assistant is responsible for assisting the Delivery Driver in the movement of product from the main warehouse to the delivery site while acting in a safe and professional manner. The ideal Delivery Assistant is driven to maintain safety regulations and above and beyond customer service. Depending on the location, the Delivery Assistant reports directly to the General Manager, Production Manager, or Shop Foreman and interacts daily with customers, drivers, dispatchers, receivers, and load-builders.

Requirements

High school diploma or GED equivalent
Open and transparent communication
Familiarity with GPS devices or map applications
Able to read a tape measure
Knowledge of building materials
Ability to speak, write, and read English required
Shoes that are puncture resistant, slip resistant, made of leather or composite material, and have ankle support required
Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment for both internal and external customers
Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold
Ability and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customers
Ability to function independently, as part of a team, and as a leader within your own cohort with a positive attitude, strong work ethic and commitment to excellence
Ability to think and respond quickly, positively, and professionally to constantly changing circumstances
Ability to appropriately manage stress and interact with others
Support and contribute to effective safety and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities

Nice To Haves

Completes required new hire training
Seeks to learn products and their application for the end users
Learns and follows established best practices
Learns from mistakes and accepts coaching as opportunities
Demonstrates legal and thorough knowledge of tie down rules and regs
Understands weight, height, and length limits
Continues to participate in training as available
Learning best practices related to efficient loading, strapping, and driving
Always arrives on time and prepared to work
Consistently finishes all work before leaving each day
Adheres to company policy
Adaptable to change
Accepts experienced team member’s advice and feedback
Good attitude towards necessary tasks
Remains solution focused
Takes ownership of mistakes
Assists other team members with work when appropriate
Promotes positive environment by having cheerful attitude and speaking well of others
Mentors new teammates when possible
Regularly takes initiative or volunteers to solve issues
Writes legibly on all materials
Open and accepts feedback well
Uses cell phone proactively and is not afraid to ask questions
Provides feedback related to customers, jobsites, issues, etc
Seeks to learn customer names and establish good relationships
Consistently participates in team meetings and discussions
Consistently read and follows instructions on deliveries
Establishes good relationships with sales team and seeks to be their “eyes and ears” in the field
Use proper lifting techniques, including buddy lifting when necessary
Always wears high visibility/proper uniform
Safety gear is always utilized (seatbelt, eye protection, ear etc.)
Keeps truck clean daily
Always demonstrates consistency in following safety protocols
Demonstrates care, has minimal product damage
Proactively and consistently brings safety issues to attention of manager and team
Encourages coworkers to follow best practices with safety
Participates on safety committee as able
Teaches and coaches teammates to learn from other’s mistakes

Responsibilities

Safely and efficiently load and unload building materials from commercial motor vehicle
Legally, safely, and efficiently travel to destinations through public and private roads
Complete mileage and fuel usage reports
Demonstrates commitment to on time and in full deliveries
Follow delivery procedures by taking photos of delivered shipment after completing each delivery
Establish and maintain professional relationships with customers, contractors, and vendors
Maintain yard, warehouse, and vehicle cleanliness during course of work
Finds productive work to do in down time
Keeps truck supplied, organized, and clean
Comes to work professionally attired
Checks load for accuracy
Perform other related duties as assigned

Benefits

2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
Employee paid sick days
7 holidays
Standard medical plan with a very low $1,000 deductible
Dental, Vision, EAP (Employee Assistance Program)
Massage, Chiropractic and Acupuncture coverage
FSA (Flexible Spending Account) and Childcare pretax spending programs
Footwear subsidy through boot vendor after 90 days of employment
Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
3% profit share contribution to the 401(k), with Board approval
Tuition reimbursement (up to $2,500/year)
Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)
$1,000 referral bonus