Donor Services & Stewardship Coordinator

National Jewish Health•Denver, CO

1d•Onsite

About The Position

National Jewish Health is seeking a Donor Services & Stewardship Coordinator to join the Development team. This role supports donor stewardship and gift records by preparing tax receipts, validating donor and donation data, and ensuring the accuracy of donor records. The position plays an important role in maintaining strong donor relationships through timely acknowledgments, responsive communication, and close collaboration with internal partners. The ideal candidate has strong attention to detail and experience using Microsoft Word and Excel to prepare correspondence, maintain records, analyze data, and support reporting activities. National Jewish Health, the nation's leading respiratory hospital, combines innovation, compassion, and excellence to advance patient care, research, and education. With a legacy dating back to 1899, it continues to lead in treating complex respiratory and related conditions. Each role plays an important part in advancing this work and making a meaningful and lasting impact on patients and families around the world.

Requirements

High School graduate or equivalent preferred.
2 years of clerical experience, including experience with Microsoft Word and Excel, required.

Nice To Haves

Experience with Blackbaud Raiser’s Edge database or similar customer management database preferred.

Responsibilities

Prepares, proofs, and mails tax receipts and donor acknowledgments, including weekly receipts and daily tribute cards.
Verifies gift processing and donor data against source documentation and updates records in Blackbaud Raiser’s Edge.
Utilizes Microsoft Word and Excel to generate donor correspondence, maintain gift records, track data, and support reporting and reconciliation processes.
Processes matching gifts and partners with the Finance Department to reconcile and resolve gift record discrepancies.
Responds to donor inquiries by phone and mail with a high level of customer service.
Assists with special projects and provides backup coverage as needed.
Processes technical and complex projects such as correspondence, acknowledgements, tracking, memos, best practices, documentation, reports, charts, lists, tables, short statistical reports, and proofing.
Verifies gift processing data entry against source documentation, identifies errors and makes appropriate changes in Raiser’s Edge.
Creates, proofs and mails weekly tax receipts/acknowledgements and daily tribute cards.
Processes matching gifts and makes database changes as needed.
Handles donor phone calls and responds to donor comment mail.
Works with Finance Department to assure accuracy of gift records, outlining change requests and tracking them until completion.
Performs as back-up to staff absences and vacancies, as necessary.

Benefits

Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees.
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
Dental & Vision Plans: Coverage effective the first of the month after hire.
Retirement Savings: 403(b) plan with employer contributions after two years.
Wellness Incentives: Earn up to $200 annually for preventive health activities.
Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.