Donor Stewardship Specialist - Christian Ministry

OurCalling•Dallas, TX

1d•$47,000 - $50,000

About The Position

The Donor Stewardship Specialist serves as a relational bridge between the organization and its supporters. This role is primarily focused on managing and growing a portfolio of mid-level donors, ensuring they feel valued, informed, and connected to the mission of serving the homeless community. Working under the direction of the Director of Donor Services, the Specialist will foster a culture of generosity and support all fund development and communications activities.

Requirements

Bachelor's degree or equivalent experience
A minimum of 3 years of professional experience is required, ideally within a nonprofit setting and encompassing administrative, customer service, or donor relations roles
Ability to relate well and work effectively with multiple constituencies and audiences
Able to follow a process and stay on top of a task list
Glass half-full, see the opportunity rather than the obstacle
Articulate with excellent interpersonal, written, and verbal communication skills
Ability to inspire trust and engage and motivate people from all backgrounds
Comfortable sharing needs and asking people to support OurCalling
Able to maintain a high level of professionalism and confidentiality
Upholding a close and growing relationship as a disciple of Jesus Christ

Responsibilities

Engage a portfolio of approximately 700 mid-level donors to OurCalling who contribute between $1,000-$5,000 annually
Execute an engagement and stewardship process for mid-level donors, including email, phone calls, and thank-you notes, to ensure they receive the appreciation and communication that make giving a fulfilling experience
Cultivate relationships with current mid-level donors to understand their mission interests, needs, and capacity to grow their giving
Make strategic asks for increased annual support to retain and grow the mid-level donor portfolio
Support the Partner Engagement Specialist and the Volunteer Engagement Manager for on-site groups and events that involve donors on an as-needed basis by providing personalized engagement and mission-focused conversation for attending supporters
Understand and communicate the mission, programs, distinctives, and impact of OurCalling with both current and prospective donors
Thank all donors who make a gift of $250 or more, as assigned
Work with the development team to evaluate and identify donors in the mid-level portfolio with the potential to move into a major-giving portfolio
Review a donor’s past partnership (giving history, event attendance, and volunteerism) to understand what aspects of the mission resonate most with them
Conduct thorough research to align donors’ personal philanthropic goals and life's work with the organization’s long-term vision
Collaborate with the Advancement Team to ensure OurCalling properly stewards our donors and creates a smooth journey from general support to transformational partnership
Evaluate donors who have given a gift of $250 or more. Engage with and identify donors who should be engaged more personally within a smaller, major-giving portfolio
Lead the strategy and execution for Lighthouse Collective engagement, including creating serve days, annual CEO engagements, and personalized communication to steward and deepen their partnership
Provide writing support for various Advancement Team projects, including donor proposals, annual reports, major gift communications, and campaign materials
Provide speaking support for events and group meetings to effectively share the OurCalling mission
Assist in answering and responding to phone calls, emails, and voicemails for the Advancement Team, redirecting as needed to the appropriate person
Provide flexible support for special donor events and initiatives in collaboration with the Advancement Team