Donor Relations Officer

705611aa-2189-4583-8365-8f033635d865•Waltham, MA

1d•$64,000 - $77,000•Hybrid

About The Position

The Donor Relations Officer implements and manages the donor relations strategy, working closely with and reporting to the Chief Advancement Officer. The role supports efforts to broaden Girl Scouts of Eastern Massachusetts’ individual donor base and develop major gift, annual giving, and planned giving pipelines. It also supports donor engagement events and activities and provides administrative support to the fund development team and Senior Leadership Team, including data management, reporting, acknowledgments, meeting requests, printed materials, and donor stewardship. The officer contributes to messaging for existing and prospective donors and helps maintain a compelling case for support. The position is a hybrid work arrangement combining work from home, designated GSEMA offices, communities served, and designated GSEMA properties as needed. It may involve prolonged periods of sitting or working on a computer. Reliable transportation is required for travel to GSEMA offices and throughout the council service area; occasional travel outside that area may be required. Successful completion of background checks and a driving background check is required, as is maintaining active membership in the Girl Scout Movement. The position offers an annual salary range of $64,000–$77,000 and is eligible for council-sponsored benefits. Reasonable accommodations may be made to enable individuals to perform the essential functions of the job.

Requirements

Exceptional organization and time management skills, with the ability to prioritize and manage multiple projects with great attention to detail.
Extensive experience building internal and external relationships across diverse stakeholders.
Strong understanding of different types of donors, including high-net-worth donors and prospects.
Exceptional interpersonal, communication, and influencing skills; persuasive, credible, and polished written and verbal communication.
Experience successfully engaging volunteers, program partners, and donors; high-energy and positive approach.
Organized, focused, goal-oriented, and self-directed, with strong initiative and the ability to work independently.
Demonstrated ability to work productively as a team member and collaborate with the Fund Development Team, other departments, and internal and external leadership.
Donor database experience, including managing prospects and tracking and reporting metrics or key indicators.
Ability to identify, analyze, and solve practical problems and manage varied variables and personalities; ability to adapt in a changing environment.
Active membership in the Girl Scout Movement must be maintained during employment.
Successful completion of required background checks, including a state check and sexual offender check; a national check may also be included.
Successful completion of a driving background check.
Access to reliable transportation for travel to GSEMA offices and throughout the council service area.

Nice To Haves

Experience with Raiser’s Edge.

Responsibilities

Implement and assess a donor relations strategy that supports short- and long-term fundraising goals.
Establish and manage tracking processes for donor acknowledgments, recognition, ongoing communications, and cultivation of past and current donors.
Develop and manage a major gift fundraising plan, including an individual donor pipeline and the monthly visits and solicitations needed to achieve revenue goals.
Secure unrestricted and restricted individual giving for council-wide priorities, including girl programs, financial aid, and capital improvements.
Develop cultivation and engagement strategies for volunteers, alums, lifetime members, camp families and alums, and other GSEMA constituent groups.
Manage strategy and implementation of campaigns such as Giving Tuesday and Annual Appeals.
Produce written materials, including proposals, letters, presentations, briefing materials, and contact reports, to deepen donor engagement and inspire future investments.
Partner with frontline fundraisers to develop, document, and execute customized stewardship plans for top donors and prospects.
Maintain knowledge of fundraising trends, current laws, and tax code regulations related to charitable outright and planned giving.
Organize and manage thoughtful donor visits and experiences in partnership with program departments.
Attend events and functions representing GSEMA where donors and prospects are present.
Provide administrative support to the fund development team and Senior Leadership Team, including data management, reporting, acknowledgments, meeting requests, and printed materials.
Perform other duties as assigned.