Donor Recruitment Associate
About The Position
The Donor Recruitment Associate supports blood-drive recruitment and operations by assisting account managers and blood-drive coordinators in meeting collection goals. The role provides oversight and record keeping in Hemasphere and the online scheduling system, supports sponsor groups with recruitment and education, and uses organizational tools and technology to improve customer service, efficiency, and productivity. This is an individual-contributor position performed under close supervision, handling routine problems with technical knowledge. Travel to sites throughout the Red Cross organization may be required, and the employee must provide their own transportation for business purposes.
Requirements
- Bachelor’s degree required.
- One year of related experience preferred, or an equivalent combination of education and related experience required.
- Strong organizational skills and ability to manage multiple priorities effectively.
- Ability to work as part of a team.
- Must provide own transportation for business purposes.
- Ability to use a personal computer, applicable software, and office equipment for sustained periods.
- Operational flexibility to respond to sudden and unpredictable needs.
- May be required to travel to sites throughout the Red Cross organization.
Nice To Haves
- Knowledge of group dynamics, direct sales, customer-maintenance techniques, and negotiation skills.
- Ability to support implementation of programs.
- One year of related experience.
Responsibilities
- Assist account managers with blood-drive management activities, including on-site recruitment, presentations to sponsoring organizations, managing online appointment schedules and entering appointment data, staffing sign-up tables, and preparing for recruitment meetings.
- Maintain oversight and records in Hemasphere and the online scheduling system to ensure blood drives are properly managed and to track sponsor-group performance and statistics.
- Provide organizational and operational support to blood-drive coordinators to help achieve collection-operation and annual goals.
- Schedule and deliver education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters to support collection objectives and compliance with regulations, procedures, and directives.
- Use the organization’s tools, technology, and strategies to enhance customer service, efficiency, and productivity.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on job type and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to 6% match.
- Paid family leave.
- Employee Assistance program.
- Short- and long-term disability and insurance.
- Service awards and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
