Donor Recruitment Associate
About The Position
The Donor Recruitment Associate supports account managers and blood drive coordinators in meeting collection and annual goals. The role contributes to blood drive management through on-site recruitment, presentations to sponsoring organizations, appointment scheduling and data entry, sign-up tables, and recruitment meeting preparation. It also provides oversight and record keeping in Hemasphere and the online scheduling system to track blood drives and sponsor group performance. The associate schedules and implements education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters. The position is an individual-contributor role under close supervision, applying technical knowledge to routine problems. It requires organizational and operational support, effective management of multiple priorities, teamwork, and the ability to use organizational tools and technology to improve customer service, efficiency, and productivity. Travel to sites throughout the Red Cross organization may be required, and the associate must provide their own transportation for business purposes.
Requirements
- Bachelor's degree required.
- One year of related experience preferred, or an equivalent combination of education and related experience required.
- Good organizational skills and ability to handle multiple priorities effectively.
- Ability to work on a team.
- Must provide own transportation for business purposes.
- Ability to use a personal computer, applicable software, and office equipment for sustained periods.
- Operational flexibility to meet sudden and unpredictable needs.
Nice To Haves
- Knowledge of group dynamics, direct sales, customer maintenance techniques, and negotiation skills.
- Ability to support implementation of programs.
- One year of related experience.
Responsibilities
- Assist account managers with blood drive management activities, including on-site recruitment, presentations to sponsoring organizations, appointment scheduling and data entry, working sign-up tables, and preparing for recruitment meetings.
- Oversee and maintain records in Hemasphere and the online scheduling system to ensure blood drives are properly managed and to track sponsor group performance.
- Provide organizational and operational support to blood drive coordinators to help achieve collection operation and annual goals.
- Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters to support collection objectives and compliance with applicable regulations, procedures, and directives.
- Use organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days a year, based on job type and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to 6% match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
- Competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
