Donor Center Technician

Grifols • Richmond, VA

9d • Onsite

About The Position

The Donor Center Technician conducts pre-donation medical screening and interacts with donors to respond to their needs. The technician assesses donor suitability, engages in set-up, provides appropriate feedback to ineligible donor candidates, ensures screening information is complete, and protects donor confidentiality. The role is based in a plasma center in Richmond, Virginia. Training is provided. The position involves a dynamic work environment and handling a wide range of tasks under variable demands and changing conditions.

Requirements

• High school diploma or GED.
• Superior customer service standards.
• Ability to work a flexible schedule.
• Obtain required state licensures or certifications where applicable.
• Ability to comprehend and follow instructions to complete assigned tasks.
• Ability to listen to and understand spoken information and perform according to oral or written instructions.
• Ability to handle multiple tasks and adapt to a dynamic work environment.
• Ability to relate sensitive information to diverse groups.

Nice To Haves

• An interest in making a difference in the world.

Responsibilities

• Conduct pre-donation medical screening.
• Interact with donors and respond to customer needs.
• Assess donor suitability and engage in set-up.
• Provide appropriate feedback to ineligible donor candidates.
• Ensure donor screening information is complete.
• Ensure donor confidentiality.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Paid holidays
• 401(k) match of up to 5%
• Tuition reimbursement
• Eligibility to participate in up to 4% of the company bonus pool
• Opportunities for professional growth and career progression

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED