Donor Center Technician

GRIFOLS, S.A.•Phoenix, AZ
•Onsite

About The Position

The Donor Center Technician works in a plasma center and conducts pre-donation medical screening, assesses donor suitability, and assists with set-up. The role involves interacting with donors, responding to their needs, providing appropriate feedback to ineligible donor candidates, ensuring screening information is complete, and maintaining donor confidentiality. The ideal candidate is patient, able to manage multiple tasks, and adaptable to a dynamic work environment. Training is provided. Work involves exposure to biological fluids and infectious organisms, office and laboratory equipment, and temperatures below 32°F in a plasma freezer. Required personal protective equipment includes protective eyewear, garments, gloves, and cold gear. The job also requires sitting or standing throughout the shift, frequent hand and foot movements, occasional bending and twisting, and lifting up to 50 pounds.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Interest in making a difference in the world.
  • Obtain required state licensures or certifications where applicable.
  • Ability to comprehend and follow oral and written instructions.
  • Ability to listen to and understand spoken information.
  • Ability to perform a range of complex tasks amid changing demands and conditions.
  • Ability to communicate sensitive information to diverse groups.
  • Hearing acuity; color perception and discrimination; and near and far vision correctable to 20/30 in one eye and 20/100 in the other eye.
  • Ability to sit or stand for an entire shift, bend and twist the neck and waist, perform frequent hand and foot movements, and lift up to 50 pounds.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to customer needs.
  • Assess donor suitability and assist with set-up.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure donor screening information is complete.
  • Ensure donor confidentiality.
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