Donor Center Phlebotomist

American Red Cross • Hampton, VA

6d • Onsite

About The Position

The Donor Center Phlebotomist assists with every step of the blood collection process at fixed-site locations. The role uses healthcare and/or customer service skills to help create a welcoming, comfortable environment for volunteer donors, follow safety procedures, and collect blood donations for delivery to hospitals. Paid phlebotomy training is provided, with opportunities to develop healthcare skills and grow a career within the American Red Cross.

The standard schedule in Hampton, Virginia, is variable, with four 10-hour shifts. Days off and work hours vary to meet donor and community needs and may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. The starting rate is $21.85 per hour.

Requirements

• Associate degree or a combination of education and work experience.
• At least one year of customer service experience in a public setting.
• Current, valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Work with teammates to create a welcoming and friendly environment that encourages volunteer donors to return.
• Maintain attention to detail to ensure collected blood meets goals and regulatory requirements and can be safely transfused.
• Follow safety procedures throughout the blood collection process.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, consisting of six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree