Donor Advisor I

Hope Media Group•New Caney, TX

About The Position

The Donor Advisor I cultivates and stewards a portfolio of approximately 600–800 donors with mid-major gift capacity across all Hope Media Group brands. The role follows a scalable stewardship plan and may create Individual Donor Plans for a small segment of donors, aligning their interests with Hope Media Group brands, projects, and initiatives. The Donor Advisor supports donor communications, impact reporting, and gift solicitations involving individuals, foundations, and corporations while nurturing generosity and attending to donors’ spiritual needs, including praying with donors as appropriate. The position engages donors through calls, handwritten notes, emails, texts, meetings, and experiences, maintains accurate donor information in the CRM, responds to donor inquiries, and works with leadership to coordinate donor meetings. It may involve local travel and occasional participation in events, conferences, or retreats, including some early mornings, evenings, and weekends. The role also participates in on-air fundraisers and ministry prayer activities. No supervisory responsibilities are assigned.

Requirements

At least 2 years of experience in nonprofit development/fundraising or customer service.
Demonstrated understanding of fundraising principles, methods, and practices, and ability to develop donor relationships through cultivation and stewardship.
Experience developing and executing strategy.
Ability to prioritize and switch tasks amid fluctuating workloads and competing priorities.
Ability to organize and manage time with frequent interruptions.
Attention to detail in writing, data entry, numerical accuracy, data analysis, and data integrity.
Ability to listen and quickly pick up on verbal and tonal cues.
Clear verbal and written communication with constituents and corporate partners by telephone, letter, email, and in person.
Ability to take initiative, work independently, and collaborate with team members.
Ability to learn quickly from training and offer suggestions for improvement.
Initiative and commitment to continuous improvement.
Ability to discern and elicit others’ interests and concerns, meet needs, and identify ways to improve donor engagement.
Ability to build rapport and trust with ministry stakeholders.
Ability to analyze and think strategically about donor portfolio management and gift upgrades.
Skill in positioning a funding offer and making the ask.
Strong moral, ethical, and relational skills; willingness to pray for others.
Sound understanding of fundraising theology and ethics.
Proficiency with Microsoft Word, Excel, and Teams; ability to be trained on Virtuous CRM.
Committed to a personal relationship with Jesus Christ and spiritually grounded and biblically literate.
Comfort with praying for coworkers, leading spoken prayer, and participating in ministry prayer meetings and Bible studies.
Live Christian principles defined by the ministry’s Statement of Faith & Biblical Beliefs.
Passion for leveraging HMG media platforms for evangelism and discipleship; active membership in a Bible-believing local church.

Nice To Haves

Bachelor’s degree preferred, but not required for candidates with customer service experience.
Bilingual in English and Spanish.

Responsibilities

Engage, shepherd, and solicit a portfolio of qualified mid-level donors in support of Hope Media Group brands and programs.
Build and steward relationships with portfolio donors.
Create, maintain, and update complete donor data in the CRM.
Contact donors by phone, handwritten notes, personal email, and text to identify brand interests and build connections to other Hope Media Group brands.
Respond promptly and professionally to donor requests and inquiries.
Provide ongoing spiritual care to portfolio donors, including praying with them by phone or in person as appropriate.
Coordinate with the Executive Director, Donor Experience, and leadership team members to arrange meetings with major donors when needed.
Seek and create opportunities to deepen donor experiences with Hope Media Group brands.
Inspire donors during experiences such as group tours of the Hope Media Group campus and studios.
Occasionally attend donor events, including breakfasts, galas, sports competitions, rodeos, vision trips, and pre-concert dinners.
Participate in on-air fundraisers and pray for donors as needed.
Perform other responsibilities as assigned to support HMG’s mission.