Donor Advisor I

Hope Media Group•New Caney, TX

13d

About The Position

The Donor Advisor I cultivates and stewards a portfolio of approximately 600–800 donors with mid-major gift capacity across all Hope Media Group brands. The role follows a scalable stewardship plan and may create Individual Donor Plans for a small donor segment, connecting donors’ passions and interests with Hope Media Group brands, projects, and initiatives. The Donor Advisor supports donor communications, impact reporting, and gift solicitations involving individuals, foundations, and corporations, while nurturing generosity and attending to donors’ spiritual needs, including praying with them as needed. The position engages, shepherds, and solicits mid-level donors; builds and maintains donor relationships and accurate CRM records; and communicates with donors through calls, handwritten notes, emails, and texts. It responds to donor inquiries, offers spiritual care, coordinates with leadership on major-donor meetings when needed, and creates opportunities to deepen donor experiences. The role may involve campus and studio tours, on-air fundraisers, and occasional attendance at donor events, conferences, or retreats. It requires local travel as needed and occasional early mornings, evenings, weekends, or holidays. The Donor Advisor is expected to demonstrate Christian faith consistent with Hope Media Group’s Statement of Faith & Biblical Beliefs, participate in prayer and ministry activities, and be an active member of a Bible-believing local church. The position has no supervisory responsibilities. Other responsibilities may be assigned in support of HMG’s mission.

Requirements

At least two years of experience in nonprofit development/fundraising or customer service.
Demonstrated understanding of fundraising principles, methods, and practices, and ability to develop donor relationships through cultivation and stewardship.
Experience developing and executing strategy.
Ability to prioritize and switch tasks amid fluctuating workloads and competing priorities, and manage time with frequent interruptions.
Attention to detail in writing, data entry, numerical accuracy, data analysis, and data integrity.
Ability to listen and recognize verbal and tonal cues.
Clear verbal and written communication with constituents and corporate partners by telephone, letter, email, and in person.
Ability to take initiative, work independently, and collaborate with team members.
Ability to learn from training and offer suggestions for improvement.
Initiative and commitment to continuous improvement.
Ability to discern and elicit others’ interests and concerns, meet needs, and identify ways to improve donor engagement.
Ability to build rapport and trust with ministry stakeholders.
Analytical and strategic thinking in managing a donor portfolio and upgrading gifts.
Skill in positioning funding offers and making asks.
Strong moral, ethical, and relational skills.
Willingness and desire to pray for others.
Sound understanding of fundraising theology and ethics.
Proficiency with Microsoft Word, Excel, and Teams, and ability to be trained on Virtuous CRM.
Committed to a personal relationship with Jesus Christ; spiritually grounded and biblically literate.
Comfort with praying for co-workers, leading spoken prayer, and participating in ministry prayer meetings and Bible studies.
Live Christian principles defined by HMG’s Statement of Faith & Biblical Beliefs, exhibit strong moral character, and be an active member of a Bible-believing local church.
Bachelor’s degree preferred but not required when the candidate has customer service experience.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Engage, shepherd, and solicit a portfolio of qualified mid-level donors in support of Hope Media Group brands and programs.
Build and steward relationships with portfolio donors.
Create, maintain, and update complete donor data in the CRM.
Contact donors by phone, handwritten notes, personal email, and text to identify brand interests and build connections across HMG brands.
Respond promptly and professionally to donor requests and inquiries, and resolve them.
Provide ongoing spiritual care to donors, including praying with them by phone or in person as appropriate.
Coordinate with the Executive Director, Donor Experience, and leadership team members to arrange meetings with major donors when needed.
Seek and create opportunities to deepen donor experiences with Hope Media Group brands.
Inspire donors during experiences such as group tours of the HMG campus and studios.
Occasionally attend donor events, including breakfasts, galas, sports competitions, rodeos, vision trips, and pre-concert dinners.
Participate in on-air fundraisers and pray for donors as needed.
Other responsibilities as assigned to support HMG’s mission.