DONATION SUPERVISOR

Goodwill Industries of Southern New Jersey and Phi•Whitehouse Station, NJ

4d•$18 - $18•Onsite

About The Position

The Donation Supervisor is responsible for accepting all donations from customers, providing a positive customer experience, and maintaining the organization and cleanliness of the donation area and production room. This role also involves cross-training as a Barcoder and Processor Trainee to support individual growth and company productivity. The position requires adherence to all Goodwill policies and safety procedures, including professional etiquette and the proper use of Personal Protective Equipment.

Requirements

Must possess professional etiquette.
Must be able to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
Must be dependable and trustworthy.
Must have safety awareness and the ability to identify and correct conditions that affect employee safety.
Must be truthful and credible in the workplace.
Must accept responsibility and account for his/her actions.
Must be able to complete assigned tasks under stressful situations.
Ability to pass a training certification class if needed for double stacker.
Demonstrate knowledge and ability to operate pump jack and/or double stacker.
Must be enthusiastic and bring energy to the performance of a task.
Must perform work accurately and thoroughly.
Ability to communicate and understand instructions, both verbal and written, in English.
Must be able to work a flexible schedule on short notice, including nights, weekends, and occasionally long hours.
Ability to meet physical demands of position.
Ability to be flexible and assist other areas of the store when needed.
Vision corrected to within normal limits.
Sense of sound (ability to hear donation bell).
Sense of touch.
Ability to function in a hectic work environment with occasional periods of high stress.

Nice To Haves

Will receive cross-training as Barcoder and Processor Trainee to promote individual employee growth and maintain company productivity.

Responsibilities

Accepts all donations from customers and provides a positive customer experience.
Assists with every donation and treats every donation with respect.
Thanks every donor for supporting Goodwill's job training and education initiatives.
Receives cross-training as Barcoder and Processor Trainee.
Correctly labels outgoing gaylords.
Maintains the placement of all merchandise and the organization of the production room.
Sorts donations into correct categories.
Assists customers with loading furniture or other items.
Presents and obtains customer signature on waiver for furniture purchases.
Assists with sale tickets and sold signs for furniture, electrical, and other large items.
Assists in loading or unloading of merchandise onto/off trucks or trailers as needed.
Operates pallet jack, sit-down and/or standing forklift safely.
Conducts daily safety inspection on all company owned equipment including sit-down and standing forklifts.
Reports all non-employee and employee injuries in a timely manner by notifying the store manager.
Ensures work areas are maintained in a clean, uncluttered, hazard-free condition.
Immediately takes action and/or reports any unsafe or potential hazards.
Maintains a clean and neat personal appearance at all times.
Wears company-issued uniform.
Regular attendance is required.
Performs other essential duties as assigned.