Donation Specialist

Goodwill Northern New England • Belfast, ME

3d • Onsite

About The Position

Goodwill Northern New England is seeking dedicated Donation Specialists to join their team. As a nonprofit organization, Goodwill is committed to helping individuals facing employment barriers find meaningful work. This role is part of a community that values collaboration, respect, and diversity, fostering an inclusive workplace where everyone feels valued and empowered. The position involves light warehouse work, greeting donors, accepting donations, and using light machinery to move heavy loads. Donation Specialists will also sort donations by type and quality, make quick decisions, and politely decline items that cannot be accepted.

The role is dynamic, with each day bringing new challenges and experiences. Comprehensive safety training, including the operation of pallet jacks and other essential equipment, will be provided. The Donation Specialist will inspect, accept, track, and sort donations, provide excellent customer service to donors, and operate power equipment to organize and store donated products.

Requirements

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

• Prior experience in light manufacturing, warehouse work, or donation-related tasks.
• High school diploma, GED, HiSET, or equivalent.

Responsibilities

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.
• Greet donors and accept donations.
• Use light machinery to move heavy loads.
• Sort donations by type and quality.
• Politely decline items that cannot be accepted and explain why.

Benefits

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential
• Free counseling and 'life navigation' services
• Telehealth services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED