Donation Specialist

Goodwill Northern New England•Belfast, ME

2d•Onsite

About The Position

Work Location: Belfast, Maine Goodwill Northern New England — good works here! At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact. Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees. We believe in supporting our employees just as much as they support our mission. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Requirements

A positive, friendly attitude that fosters a great work environment.
Basic mathematical and literacy skills to support your tasks.
Ability to use essential job equipment and tools.
Flexibility to work varying schedules, including evenings and weekends.
Successful completion of a criminal background check meeting agency standards.
Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

Prior experience in light manufacturing, warehouse work, or donation-related tasks.
High school diploma, GED, HiSET, or equivalent.

Responsibilities

Greet donors, accept donations, and then use light machinery to move heavy loads.
Sort donations by type and quality.
Say “no thank you” to items we cannot accept and politely explain why to each customer.
Receive comprehensive safety training, including the operation of pallet jacks and other essential equipment to handle donations effectively.
Inspect, accept, track, and sort donations into the correct value stream.
Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
Operate power equipment to organize and store donated products efficiently.