Donation Specialist

Goodwill Northern New EnglandTopsham, ME
Onsite

About The Position

As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. This role involves inspecting, accepting, tracking, and sorting donations, ensuring they reach the correct destination. You will also be responsible for providing an outstanding customer experience to donors, operating power equipment to organize donated goods, and categorizing merchandise while ensuring quality and value. Additionally, you will load and unload materials into containers and process donations throughout the day to maintain an organized and efficient donation site.

Requirements

  • Mathematical and Literacy Skills
  • Flexible Schedule (including evenings, weekends, and holidays)
  • Positive and Friendly Attitude
  • Clear Background Check

Nice To Haves

  • Prior experience or certification in light manufacturing, processing, or warehouse work
  • Prior experience with thrift or used goods processing
  • High School Diploma or Equivalent (GED, HiSET, or equivalent qualification)

Responsibilities

  • Inspect, Accept, Track, and Sort Donations
  • Provide Outstanding Customer Experience
  • Operate Power Equipment
  • Categorize and Sort Merchandise
  • Load and Unload Materials
  • Efficient Donation Processing

Benefits

  • Medical, Vision, and Dental benefits
  • Generous PTO Plan
  • Paid Short- & Long-Term Disability
  • 403(b) retirement plan with employer match
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Valuable job training with growth potential
  • Life navigation services (free counseling and help)
  • Telehealth services
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