Donation Specialist

Goodwill Northern New EnglandSomersworth, NH
Onsite

About The Position

As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. This role involves inspecting, accepting, tracking, and sorting donations, ensuring they find their way to the right place. You will also be responsible for providing an outstanding customer experience by greeting donors and assisting them when needed. Additionally, you will operate power equipment to organize and store donated goods, categorize and sort merchandise, and load and unload materials into containers. The goal is to process donations efficiently throughout the day, maintaining an organized and effective donation site.

Requirements

  • Mathematical and Literacy Skills: Solid grasp of math and reading skills.
  • Flexible Schedule: Ability to work varying hours, including evenings, weekends, and holidays.
  • Positive and Friendly Attitude: Bring positivity and a smile to create a fantastic work environment.
  • Clear Background Check: A criminal background check must be completed.

Nice To Haves

  • Experience or Certification: Prior experience or certification in light manufacturing, processing, or warehouse work is a plus.
  • Thrift or Used Goods Experience: Any prior experience with thrift or used goods processing is a bonus.
  • High School Diploma or Equivalent: Completion of high school or holding a GED, HiSET, or an equivalent qualification.

Responsibilities

  • Inspect, Accept, Track, and Sort Donations
  • Provide Outstanding Customer Experience: Greet our donors and lend a hand when needed.
  • Operate Power Equipment: Safely handle power equipment to organize and store donated goods.
  • Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.
  • Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.
  • Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.

Benefits

  • Medical, Vision, and Dental benefits
  • Generous PTO Plan
  • Paid Short- & Long-Term Disability.
  • 403(b) retirement plan with employer match
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Valuable job training with growth potential
  • Free counseling and help through 'life navigation' services
  • Telehealth services

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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