Donation Specialist

Goodwill Northern New England • Brunswick, ME

8d • Onsite

About The Position

Work Location: Brunswick, Maine Goodwill Northern New England — good works here! At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact. Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Requirements

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

• Prior experience in light manufacturing, warehouse work, or donation-related tasks.
• High school diploma, GED, HiSET, or equivalent.

Responsibilities

• Greet donors, accept donations, and then use light machinery to move heavy loads.
• Sort donations by type and quality.
• Say “no thank you” to items we cannot accept and politely explain why to each customer.
• Receive comprehensive safety training, including the operation of pallet jacks and other essential equipment to handle donations effectively.
• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

Benefits

• Medical, Dental, Life, and Vision insurance.
• 403(b) retirement plan with employer match.
• Paid Short- & Long-Term Disability.
• Generous PTO Plan.
• 50% Employee discount at Goodwill stores in ME, NH & VT.
• Free counseling and help if you're going through tough times ('life navigation' services).
• Telehealth services you can use over the phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED