Donation Specialist

Goodwill Northern New England•Brunswick, ME

16h•Onsite

About The Position

Goodwill Northern New England is a nonprofit organization dedicated to helping individuals facing barriers to employment find meaningful work opportunities. They believe in the power of work to transform lives and foster a community passionate about making a positive impact. The team values collaboration, respect, and diversity, creating an inclusive workplace where everyone feels valued and empowered. Goodwill NNE also offers 'life navigation' services, including free counseling and telehealth services, to support employee well-being.

Requirements

A positive, friendly attitude that fosters a great work environment.
Basic mathematical and literacy skills to support your tasks.
Ability to use essential job equipment and tools.
Flexibility to work varying schedules, including evenings and weekends.
Successful completion of a criminal background check meeting agency standards.
Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

Prior experience in light manufacturing, warehouse work, or donation-related tasks.
High school diploma, GED, HiSET, or equivalent.

Responsibilities

Inspect, accept, track, and sort donations into the correct value stream.
Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
Operate power equipment to organize and store donated products efficiently.
Greet donors, accept donations, and use light machinery to move heavy loads.
Sort donations by type and quality.
Say “no thank you” to items we cannot accept and politely explain why to each customer.
Receive comprehensive safety training, including the operation of pallet jacks and other essential equipment to handle donations effectively.