Donation Attendant Full Time

Goodwill of Central and Northern Arizona•Phoenix, AZ

7d•Onsite

About The Position

The Donation Attendant works as part of the store team to provide an excellent customer and brand experience and promote sales for Goodwill of Central and Northern Arizona and its affiliated entities. The role receives donations courteously and efficiently and places items in the appropriate production-room or sales-floor locations. It also supports merchandise organization, customer assistance, equipment safety, and other store functions as needed.

Requirements

Excellent customer service skills.
Ability to pass a forklift certification class.
Ability to speak and read English proficiently.
Must be at least 18 years old.
Ability to pass a background check and drug screen, where applicable for the position.

Responsibilities

Accept donations from customers while providing outstanding customer service.
Label Gaylords correctly and offer a receipt to every donor, regardless of donation size.
Ask about potentially hazardous donated products and give customers a list of appropriate disposal locations.
Write sales tickets and sold signs for furniture, electrical items, and other large items.
Help customers load and unload furniture or other items to and from vehicles.
Maintain merchandise placement and production-room organization according to PPM (picture process map) standards.
Load and unload merchandise onto or off trucks and trailers as needed.
Safely operate pallet jacks and walkie stackers.
Conduct daily safety inspections of company-owned equipment, including walkie stackers, and follow and enforce safety rules and appropriate equipment use.
Perform floor-care duties at a retail store as needed.
Cross-train in other store positions as business needs require.
Maintain regular and consistent in-person attendance.
Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
Perform other related duties as assigned.