Volunteer - Thrift Store (Donation Attendant)

Hillcrest Transitional HousingLee's Summit, MO
Onsite

About The Position

This volunteer role at the Hillcrest Thrift Store involves assisting donors with their contributions, ensuring donations are processed correctly, and helping maintain the store's operational efficiency. Volunteers play a crucial part in supporting the mission of Hillcrest Transitional Housing by providing excellent service to donors, sorting donations, and contributing to the financial resources that help individuals, youth, and families transition from homelessness to self-sufficiency. This role also contributes to environmental sustainability by diverting unsellable donations from landfills.

Requirements

  • Compassion and respect towards all people, including donors, shoppers, clients, residents, staff, and other volunteers.
  • Ability to move donations from the donor vehicle to the designated donation staging area.
  • Ability to follow instructions and processes.
  • Must be at least 16 years of age.
  • Commitment to a minimum weekly shift of three hours.

Nice To Haves

  • New Volunteer Orientation.
  • Initial training with volunteer buddy or staff member on donation processes.
  • Ongoing support from site management staff regarding policies and procedures.

Responsibilities

  • Promote and support the mission of Hillcrest Transitional Housing in interactions with shoppers, donors, staff, and volunteers.
  • Greet donors in a friendly manner, assist them with their donations, and provide them with a receipt.
  • Place donations in designated areas as instructed by management.
  • Pre-sort donations as directed by management.
  • Empty trash, break down cardboard boxes, and sweep when needed/requested.

Benefits

  • Build relationships within a community of like-minded volunteers while serving those in need.
  • 25% discount at thrift stores, with proper identification and being listed as a recurring volunteer.
  • Qualify for the 50% monthly volunteer discount day (1 day a month as listed on our calendar).
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