Domestic Operations Agent
About The Position
Olive Recruiting is seeking a Domestic Operations Agent for a freight forwarding and logistics client in Clinton, Pennsylvania. The role primarily coordinates high-volume, time-sensitive domestic shipments from the initial request through execution and completion. Work includes quoting, booking, routing, dispatching, tracking, customer communication, vendor coordination, and resolving operational issues. The position is full-time, direct hire with the client, and on-site in Clinton, PA. The regular schedule is primarily Monday through Friday, 1:00 PM–9:00 PM, with flexibility for evenings, nights, and weekends as needed. Schedule adjustments and occasional weekend coverage may be required based on training, staffing, and business needs. Compensation is competitive based on experience.
Requirements
- Previous experience in transportation, trucking, freight forwarding, logistics, dispatch, expedited freight, or a related operations environment is preferred.
- Experience with routing, dispatching, booking trucks, coordinating pickups and deliveries, or working directly with carriers and vendors is strongly preferred.
- Strong operational mindset and ability to prioritize, problem-solve, multitask, and communicate effectively in a high-volume, time-sensitive environment.
- Comfort working on-site and maintaining schedule flexibility for afternoon, evening, night, and weekend coverage as needed.
Nice To Haves
- Freight forwarding experience is highly desirable but not required.
- Strong trucking or transportation operations experience will be considered.
Responsibilities
- Coordinate domestic, time-sensitive shipments, including expedited ground, straight trucks, sprinter vans, 53-foot trailers, and next-flight-out air freight.
- Receive shipment requests, determine routing and service options, calculate costs, and provide pricing to customers and internal sales representatives.
- Book transportation, prepare shipment documentation and airway bills, and coordinate pickups, deliveries, carrier partners, and destination agents.
- Route and dispatch freight using established carrier relationships and internal resources; track shipments and proactively resolve service issues.
- Communicate frequently with customers, vendors, carriers, and internal teams.
- Accurately update shipment activity and ensure smooth handoffs across shifts.
Benefits
- Quarterly profit sharing
- 401(k)
- Benefits
- Paid time off
- Long-term advancement opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
