DOL Services Specialist
About The Position
The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.
Requirements
- High school diploma or GED and two years of related experience or associate’s degree
- High school diploma/GED and two (2) years of job-related experience.
Nice To Haves
- Completion of an undergraduate degree from an accredited 4-year college or university, knowledge of DOL rules/regulations.
- Experience providing reemployment or training services under federally funded programs.
- Minimum one year customer service experience.
Responsibilities
- Conducts interviews with job, program or unemployment applicants to obtain the information needed to provide services.
- Demonstrates the use of job listings to assist clients with skill building.
- Develops, conducts, and/or coordinates workshops and presentations to applicants on job readiness or the most current job search techniques.
- Establishes and maintains professional working relationships with local employers to develop opportunities for clients.
- Evaluates application information and determines initial or ongoing program eligibility.
- Performs job counseling with applicants to identify their abilities, needs, interests, and values in relation to job and career opportunities.
- Provides career development and assessment services to clients for the purpose of matching their application skill sets to vacancies.
- Refers applicants to services such as counseling, literacy or language instruction, transportation assistance, and childcare.
- Receives additional training, as required, to gain full proficiency and experience in all areas
Benefits
- Retirement and Savings Plans
- Health Insurance (multiple plans)
- Flexible / Voluntary Benefits
- Flexible Spending Accounts (healthcare and dependent care)
- Dental
- Vision
- Life
- Disability
- Long Term Care
- Legal
- Paid Time Off
- 13 Holidays
- Annual Leave
- Sick Leave
- Other Leave, including Parental Leave
- Employee Assistance Program
- Employee Discounts
- Employee Purchasing Program
- employee retirement plan
- paid holidays annually
- vacation and sick leave
- health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
