Services Specialist

Johns Manville•Plattsburgh, NY

2d•$51,800 - $71,200•Onsite

About The Position

The purpose of the Services Specialist’s position is to manage the coordination, scheduling and the delivery of a variety of supports services to the facility including general human resources and communication, accounts payable/accounts receivable, and purchasing activities. Additional support activities may also be provided in the following areas: safety, customer service, shipping & receiving, production reporting, warehouse & inventory management as determined by the facility.

Requirements

High school/technical school diploma with a minimum of 3 years general human resources, payroll, and basic accounting experience in a manufacturing environment.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook (Solid).
Ability to learn and understand other software applications such as SAP, online travel reservations and electronic expense reporting.
Strong interpersonal, verbal and written communication skills (Solid).
Strong organizational skills (Solid).
Ability to manage and prioritize multiple tasks to meet deadlines (Solid).
Ability to maintain confidential information (Solid - Expert).
Fundamental mathematical skills and accounting knowledge (Basic).
Solid knowledge of local/State/Federal/Government rules and regulations regarding privacy laws, health records, etc.
Ability to work independently and in a team environment (Solid).
Ability to interface at all levels of the organization, both internally and externally (Solid).
Working knowledge of human resources policies and procedures (Basic – Solid).
Minimal travel required (0 – 10 days per year).
May be required to lift, carry, push or pull up to and including 25 pounds.
Work environment is typical of an office setting.

Responsibilities

Manage the coordination, scheduling and delivery of support services including HR, communication, accounts payable/receivable, and purchasing.
Administer HR functions such as timekeeping, payroll, personnel files, policy interpretation, and employee assistance.
Oversee new hire protocol, including job offers, drug testing, and background checks, and conduct new hire orientations.
Ensure accuracy of employee time data in the payroll system, including adherence to policies for overtime, flex scheduling, vacation, holiday processing, hours distribution, leave processing, and terminations.
Validate employee eligibility and earnings for annual CIP bonus payouts.
Maintain employee data in the HRIS system, including annual rate increases and deductions.
Maintain confidential personnel files.
Serve as the primary point of contact for HR questions in the absence of the HR leader.
Assist with monthly labor reporting and payroll account reconciliation.
Assist supervisors/managers in conducting employee evaluations and disciplinary actions.
Organize company functions, parties, picnics, and celebrations.
Oversee communication efforts, including plant newsletters, company announcements, compliance bulletin boards, and quarterly town hall meetings.
Process invoices and payments to non-contracted vendors for items such as employee medical evaluations, safety PPE, union dues, and uniforms.
Purchase basic office, production, laboratory, and safety supplies.
Track, investigate, and resolve accounting issues, such as verification of shipping charges and account coding.
Assist with safety training and reporting, compile safety statistics, and conduct safety walks.
Coordinate the ordering and delivery of raw materials, manage raw material inventories, and reconcile receipts.
Manage finished goods inventory.
Reconcile raw material usage issues and make journal entries into the accounting system (which may be SAP).
Provide plant capacity and product availability updates to customer service and sales.
Act as backup for Shipping & Receiving Supervisor, materials coordinator, and production scheduler as needed.
Assist with customer billing and maintain customer account records.
Backfill for customer service representatives as needed.
Perform other related duties as assigned.