Documentation Specialist

HMH • Houston, TX

21h

About The Position

The Documentation Specialist is a key member of HMH’s Quality Assurance team, providing quality support for new-build and overhaul products. The role compiles manufacturing record books and ensures traceability and documentation compliance with customer requirements. The specialist works with contract and quality-plan requirements, production and warehouse records, customers, and auditing agencies to prepare, review, and organize product documentation, support regulatory assurance, and help resolve customer issues.

Requirements

• High school diploma or GED.
• At least 3 years of experience in Oil & Gas manufacturing.
• User knowledge of Microsoft applications.
• Must be legally authorized to work in the United States full-time, now or in the future, without employer sponsorship for employment visa status.

Nice To Haves

• Strong oral and written communication skills.
• Ability to work across organizational boundaries.
• Knowledge of manufacturing processes and special processes.
• Knowledge of HMH equipment.
• Strong interpersonal and leadership skills.
• Ability to coordinate several projects simultaneously.
• Effective problem-identification and solution skills.
• Proven analytical and organizational ability.

Responsibilities

• Create databooks according to contract and quality-plan requirements.
• Interface with and schedule auditing agencies, customers, or third parties for databook reviews.
• Provide completion dates, including third-party review dates, to appropriate personnel.
• Use sales orders and product trace information from production to compile required component data certificates.
• Review warehouse pick slips, verify requirements, and create certificates of conformance for finished products.
• Read quality plans to determine databook requirements.
• Assist with problem solving to ensure regulatory requirements are met.
• Identify risks to on-time delivery and capture defects to support continuous improvement and risk mitigation.
• Share best practices and promote consistency and standardization across product offerings.
• Work with production and scheduling to prioritize and reduce backlog, including understanding capacity planning and supplier documentation activities.
• Respond to customers through an online portal to support issue resolution.
• Electronically file records such as MTRs, work orders, NDE reports, coating records, hardness reports, and weld maps.
• Research quality documentation and product-history data to support issue resolution.
• Use the MRP system and trace database to extract documentation.
• Perform other duties as assigned.

Benefits

• Competitive pay and benefits.
• Professional development opportunities.
• Casual and inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED