Document Technician

All Plastics•Kerrville, TX

About The Position

The Document Technician maintains the controlled document and quality system documentation, supports Engineering with part-number entry and engineering change processes, and contributes to quality assurance activities. The role includes receiving inspection, evaluating non-conforming products or processes, communicating quality issues, supervising rework as needed, and participating in audits, corrective and preventive actions, continuous improvement, and quality planning. The technician also manages reports, follows applicable ISO standards and safety procedures, maintains an orderly work area, and participates in assigned 6S activities. Overtime may be required as needed.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of related work experience.
  • Office skills using computers, software programs, calculators, phones, and various office equipment.
  • Computer literacy, including Word, Excel, Access, and IQMS.
  • Ability to accurately use quality assurance tools such as calipers and micrometers.
  • Excellent organizational and time-management skills, including the ability to multitask.
  • Ability to communicate clearly and effectively, orally and in writing.
  • Ability to work independently with little direct supervision.
  • Excellent spelling, grammar, and punctuation skills.
  • Ability to read, write, and speak English.
  • Ability to listen and hear, good eyesight, and ability to sit, stand, walk, and use hands and arms.
  • Ability to work overtime as needed.

Nice To Haves

  • Two years of college.

Responsibilities

  • Maintain the controlled document system—including procedures, work instructions, forms, prints, and specifications—by logging, routing, following up on, and closing requests.
  • Support Engineering by entering new part numbers into IQMS.
  • Maintain the Engineering Change Notice (ECN) log, organize and lead change meetings, and initiate reports to measure system effectiveness.
  • Participate as a member of the Internal Audit Team.
  • Complete receiving inspections to ensure incoming materials meet specifications.
  • Evaluate and compile data to quantify non-conforming products and/or processes.
  • Communicate issues and defects to the Production Lead and QA Manager.
  • Initiate action to prevent non-conformities relating to products and/or presses.
  • Participate in corrective action, preventive action, continuous improvement, and quality planning processes.
  • Maintain quality system documentation and initiate changes or improvements when opportunities are identified.
  • Supervise rework as required.
  • Follow procedures set forth by applicable ISO standards.
  • Manage reports to ensure timeliness and accuracy.
  • Maintain and promote a safe, hazard-free work environment and follow safety procedures and guidelines, including wearing required personal protective equipment.
  • Perform routine daily maintenance of the work area to keep it neat, clean, and organized to the approval of the immediate supervisor.
  • Understand and participate in 6S activities as assigned by the supervisor.
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