Document Reviewer 3rd shift

Westrock Coffee Company•Conway, AR

About The Position

The Document Reviewer reviews specifications, procedures, protocols, and batch records for Good Manufacturing Practices (GMP) compliance to support the release and stability of finished products. The role performs administrative tasks supporting Quality Control (QC), Processing, and the Lab, and completes special assignments and projects as needed. Employees work in a team environment with shared responsibilities, problem solving, team goals, and continuous improvement as core expectations. Employees may also be assigned other work deemed necessary by the team or management.

Requirements

  • One-year certificate from a college or technical school, with three to six months of related experience and/or training, or an equivalent combination of education and experience.
  • Computer literacy, including Microsoft Word, Excel, and Access.
  • Ability to work with little supervision.
  • Good math aptitude, attention to detail, and ability to handle multiple situations at one time.
  • Ability to maintain accurate records and communicate with people from diverse backgrounds.
  • Excellent organizational and planning skills.
  • Accuracy and thoroughness, with the ability to monitor one's own work to ensure quality.
  • Ability to interpret instructions in written, oral, diagram, or schedule form.
  • Ability to stay current with company policies, procedures, and practices.
  • Ability to understand and follow written and oral instructions in English.

Nice To Haves

  • Bachelor's degree in personnel management is a plus, but not required.

Responsibilities

  • Review batch and thermal process records, QC testing, in-process data records, and HACCP support documents in accordance with company policy and food safety regulations.
  • Issue finished-product releases following internal and State Regulatory review.
  • Review validation protocols for GMP compliance.
  • Review batch production and control records, initiate investigations into unexplained discrepancies, and report findings to the FSQA Manager.
  • File and maintain batch production and control records.
  • Coordinate and track completion of action items resulting from deviations and change-control requests.
  • Follow up on investigation closeout and corrective actions.
  • Assist in developing a local area network program to capture and analyze process and production data as required.
  • Provide administrative support as needed.
  • Contribute as an engaged employee to the site's continuous improvement efforts.
  • Complete special assignments and other work determined necessary by the team or management.
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