Document Review Specialists
About The Position
This entry-level, on-site operations role in Pontiac, Michigan supports the loan approval process by entering, reviewing, and organizing loan information and documents. The specialist provides professional phone service to clients and internal teams and meets daily quality and production goals. Paid training, ongoing support, and opportunities for career growth are provided. The schedule is Monday through Friday, with an 8-hour shift and a 1-hour lunch break. Applicants must be authorized to work in the United States without employer sponsorship; the position is not eligible for employer-sponsored work authorization.
Requirements
- High school diploma or equivalent.
- Comfort using technology and learning new software.
- Strong communication skills.
- Attention to detail.
- Positive, learning-focused attitude.
- Must be authorized to work in the United States without employer sponsorship.
Nice To Haves
- At least 1 year of experience in a fast-paced customer service environment, such as retail, hospitality, food service, delivery services, or warehouse operations.
- Previous experience with Microsoft 365 tools such as Outlook, Teams, Excel, or Word.
Responsibilities
- Enter, review, and organize loan information and documents within company systems.
- Provide professional phone service to clients and internal teams.
- Meet daily quality and production goals.
Benefits
- Paid time off (PTO).
- Promotion and growth opportunities.
- Comprehensive health, dental, and vision benefits.
- Weekly paychecks.
- Free 24/7 gym.
- Complimentary fruit and drinks.
- Guaranteed pay increases every 6 months during the first 3 years.
- Paid training and ongoing support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
