Document Processor - Boardwalk Honda
About The Position
Boardwalk Honda, a part of Group 1 Automotive, is seeking a qualified Automotive Document Processor to join their team. Group 1 Automotive is a Fortune 250 leader in global automotive retail, operating over 250 dealerships and collision centers in the US and UK. They are committed to providing an exemplary experience for employees, fostering an environment where people are trusted, challenged, and given room to grow. If you share their core values of integrity, transparency, professionalism, teamwork, and respect, you can find more opportunity, support, and ways to build a career at Group 1.
Requirements
- Prior experience in Sales, Customer Service, or F&I departments within a dealership required.
- Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization.
- Highly self‑motivated with exceptional customer‑facing abilities.
- Positive attitude with a high‑energy, professional demeanor.
- Professional appearance and strong work ethic.
- Ability to work a flexible schedule, including evenings and weekends.
- Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions.
Nice To Haves
- Experience with Darwin and CDK systems is a plus.
Responsibilities
- Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
- Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process.
- Support positive influence regarding the products offered by the Virtual Finance Manager.
- Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner.
- Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings.
- Process and monitor the funding of finance contracts within established time frames.
- Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity.
- Work effectively in a fast‑paced environment, demonstrating strong attention to detail and excellent communication skills.
- Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions.
- Build and maintain strong relationships with the accounting team, Sales team, and management.
- Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors.
Benefits
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
