Document Management Specialist / Remote

BrightSpring Health Services • Englewood, CO

1d • Remote

About The Position

The Document Management Specialist manages the main fax server and electronic prescription queue, sets up accurate patient profiles, creates new drug orders, and processes refill prescriptions. The role monitors incoming patient and prescription-related communications, prioritizes them by urgency and relevance, and ensures timely processing and response. It creates and maintains patient profiles in CPR+, verifies patient information and compliance with privacy regulations, and enters complete, accurate prescription orders. The specialist communicates with pharmacy staff, healthcare providers, and patients about questions or concerns and collaborates with the Document Management Supervisor to coordinate prescription processing and patient care.

The schedule is Monday through Friday, 9:30 a.m. to 6:30 p.m. CST. Travel is listed as 0–25%. Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside the hospital.

Requirements

• High school diploma or GED, or licensed/registered pharmacy technician status, or previous experience in Pharmacy.
• At least 1 year of pharmacy experience.
• Pharmacy or healthcare-related knowledge.
• Knowledge of pharmacy terminology, including sig codes, Roman numerals, and medication brand and generic names.
• Basic math and analytical skills.
• Intermediate typing and keyboard skills.

Responsibilities

• Monitor and manage incoming patient- and prescription-related communication channels, including the main fax server and electronic prescription queue.
• Prioritize and triage incoming communications based on urgency and relevance to ensure timely processing and response.
• Create and maintain accurate patient profiles in CPR+, including demographic information, medication history, and lab information.
• Verify patient information and ensure compliance with privacy regulations when setting up new profiles.
• Receive and process new drug orders from referral sources, ensuring prescription information is accurate and complete.
• Verify prescription details, including medication name, dosage, and instructions, and enter orders into CPR+.
• Communicate with pharmacy staff, healthcare providers, and patients to address questions or concerns about incoming prescriptions or patient profiles.
• Collaborate with the Document Management Supervisor to coordinate prescription processing and patient care.

Benefits

• Competitive pay
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Company-paid short- and long-term disability
• Flexible schedules
• Paid time off
• Tuition reimbursement
• Employee discount program
• DailyPay
• 401(k)
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED