Document Management Specialist / Remote
About The Position
The Document Management Specialist manages the main fax server and electronic prescription queue, ensures accurate setup of patient profiles, creates new drug orders, and processes refill prescriptions. The role monitors incoming patient and prescription-related communications, prioritizes them by urgency and relevance, and ensures timely processing. It creates and maintains patient profiles in CPR+, verifies information and privacy compliance, and processes prescription orders from referral sources. The specialist also communicates with pharmacy staff, healthcare providers, and patients and coordinates with the Document Management Supervisor to support prescription processing and patient care. Schedule: Monday–Friday, 9:30 a.m.–6:30 p.m. CST. Travel is listed as 0–25%. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company providing complex pharmaceutical products and clinical services to patients outside the hospital. The company describes its approach as combining the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.
Requirements
- High school diploma or GED, or licensed/registered pharmacy technician, or previous experience in Pharmacy.
- At least 1 year of pharmacy experience.
- Pharmacy or healthcare-related knowledge.
- Knowledge of pharmacy terminology, including sig codes, Roman numerals, and brand/generic medication names.
- Basic math and analytical skills.
- Intermediate typing and keyboard skills.
Responsibilities
- Monitor and manage incoming patient and prescription-related communications, including the main fax server and electronic prescription queue.
- Prioritize and triage incoming communications based on urgency and relevance to ensure timely processing and response.
- Create and maintain accurate patient profiles in CPR+, including demographic information, medication history, and lab information.
- Verify patient information and ensure compliance with privacy regulations when setting up new profiles.
- Receive and process new drug orders from referral sources, ensuring prescription information is accurate and complete.
- Verify prescription details, including medication name, dosage, and instructions, and enter orders into CPR+.
- Communicate with pharmacy staff, healthcare providers, and patients about questions or concerns related to incoming prescriptions or patient profiles.
- Collaborate with the Document Management Supervisor to coordinate prescription processing and patient care.
Benefits
- Competitive pay
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Company-paid short- and long-term disability
- Flexible schedules
- Paid time off
- Tuition reimbursement
- Employee discount program
- DailyPay
- 401(k)
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
