Document Generation Specialist, Default Services- Loan Modification

ServiceLink • Irvine, CA

18h • $20 - $22 • Onsite

About The Position

ServiceLink, a top provider in the mortgage services industry, is seeking a detail-oriented individual with a solid work history in the mortgage or real estate industry to join their team as a Document Specialist. This role is ideal for someone who enjoys working with clients and is driven to meet tight deadlines. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. This is an onsite position at their Irvine, CA location.

Requirements

• High School diploma or equivalent required.
• 1 -2 years’ experience working in an office environment.
• Proven customer service skills.
• Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
• Must be able to multi-task.
• Must be capable of meeting daily production goals with a high level of accuracy.
• Critical reasoning and thinking skills required.

Nice To Haves

• 1-2 years’ experience recording deed preferred.

Responsibilities

• Prepare and package documents to be shipped to borrowers.
• Assist with and troubleshoot client issues / requests.
• Answer phone calls and reply to e-mails from our recording service clients.
• Assisting with resends via client requests, redrawing documents for signing deficiencies.
• Able to react to change productively and handle other essential tasks as assigned.
• Ensure that all client requests are opened successfully.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED