Loan Modification Title Associate, Default Services- Loan Modification Solutions

ServiceLink • ,

1d • $22 - $26

About The Position

ServiceLink, a leading provider in the mortgage services industry, is seeking a Loan Modification Title Associate to join their Loan Modification Solutions team. This role is ideal for an individual with a strong background in the mortgage or real estate industry who enjoys client interaction, possesses strong attention to detail, and thrives in a fast-paced environment with tight deadlines. This is an opportunity to advance your career and become part of a significant organization.

Requirements

• High School diploma or equivalent required.
• 1+ years’ experience of administrative work and customer service.
• Knowledge of real estate, title insurance industry, and vendor management.
• Proven customer service skills.
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products.

Nice To Haves

• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
• The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once.
• Excellent verbal and written communication skills.
• The ability to quickly learn new skills, processes and procedures.

Responsibilities

• Assist with opening national title orders.
• Maintain open communication with internal staff, clients, management, etc.
• Be a contact for client escalation issues.
• Assist with the implementation of new clients.
• Provide reporting of new orders and communicate with the business unit on turn times.
• Address inquiries and feedback from clients, internal staff, and management companies professionally and in a timely manner.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED