About The Position

ServiceLink, a top provider in the mortgage services industry, is seeking a detail-oriented Loan Modification Title Analyst with superior customer service skills and the drive to meet tight deadlines. This role is for individuals looking for a career in the mortgage or real estate industry. The position requires the candidate to be currently authorized to work in the United States on a full-time basis without requiring future sponsorship.

Requirements

  • High School diploma or equivalent required.
  • Working knowledge of real estate title
  • Proven customer service skills.
  • Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
  • Must be able to multi-task.
  • Must be capable of meeting daily production goals with a high level of accuracy.

Nice To Haves

  • A penchant for excellence.
  • Strong attention to detail to maintain quality standards.
  • Ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines.
  • Excellent verbal and written communication skills.
  • Ability to quickly learn new skills, processes and procedures.

Responsibilities

  • Identify and report items that affect title through or after the Loan Modification process on a real estate transaction.
  • Create and provide a grade sheet that details title issues on the graded title report.
  • Address inquiries from the servicer and internal staff.
  • Maintain open communication with management and servicer.
  • Attend and participate in team meetings.
  • All other duties as assigned.
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