Document Control - Technical Writer I

Evapco • Greenup, IL

2d • $53,000 - $62,000 • Onsite

About The Position

The Document Control – Technical Writer I is responsible for creation, review, control, distribution, and timeliness of documents that will be used by Evapco employees. Material includes policies, procedures, guidelines, forms, templates, and other training material. While providing outstanding training services and a high degree of employee care to issues of documentation and instruction for the Evapco Greenup Facility.

Work with limited direct supervision, prioritizing work, making sound decisions of timing, training, and responsibility. Training and development of all Levels Evapco personnel with approved and certified corporate and internal documents and training techniques. Ensuring training documentation, and processes are accurate and maintain their quality, and present information for greatest reader comprehension based on the audiences’ needs.

Requirements

• High School Diploma or GED Equivalent required.
• Strong written and verbal communication skills.
• Experience working with content in SharePoint and other programs.
• Experience with Microsoft Office Suite and Internet.
• Ability to troubleshoot issues.
• Proficiency working with Subject Matter Experts to create documentation or other training material.
• Ability to understand and adhere to quality documentation standards and Document Control processes and procedures.
• Experience collaborating with staff at different levels including entry level, plant management to Corporate Document Control Specialist.
• Strong organizational skills and the ability to meet deadlines, prioritize, and work on multiple projects simultaneously with great efficiency and attention to detail.
• Must be a self-starter with the ability to work in an atmosphere with high standards for quality, accuracy, and innovation.
• Experience in interviewing subject matter experts, documenting technical information and creating training material for effective use at all levels of operations.
• Must be able to meet Document Control production expectations within 3 months of start date and maintain production expectations throughout duration of role.

Nice To Haves

• Associate Degree or Bachelor’s Degree or equivalent work experience.
• Knowledge and practical use of mfg. tools, test equipment, and measurement equipment is preferred.

Responsibilities

• Creation, review, control, distribution, and timeliness of documents for Evapco employees, including policies, procedures, guidelines, forms, templates, and training material.
• Provide training services and employee care for documentation and instruction at the Evapco Greenup Facility.
• Prioritize work and make sound decisions regarding timing, training, and responsibility with limited direct supervision.
• Train and develop Evapco personnel using approved corporate and internal documents and training techniques.
• Ensure accuracy and quality of training documentation and processes, presenting information for maximum reader comprehension.
• Interview subject matter experts to document technical information and create training material (documents, job aids, video, etc.) for all operational levels.
• Guarantee documents are created, signed off, data is accurate, stored, backed up, and retention policies are followed, ensuring compliance with product requirements and Evapco procedures.
• Meet and maintain Document Control production expectations.
• Facilitate New Hire Training covering SharePoint, Pilot, and ADP.
• Monitor training completion for employees and assist as needed.
• Gather customer feedback on training material to improve usability and act as an editor for consistency across departments and plants.
• Develop revisions of work instructions and standards for new/existing product or equipment mixes.
• Review documentation with applicable individuals on-site and provide information to corporate.
• Contribute new ideas for training and system improvements.
• Complete projects such as video presentations of training events, safety procedures, and leader/assistant leader document review sign-offs.
• Use Microsoft Office Suite, Scanning, Electronic files, and SharePoint daily.
• Collect, document, record, and maintain pertinent data with Subject Matter Experts and report status to supervisor.
• Follow documented Office, Safety, and Quality policies and standard processes, ensuring projects are completed on time and meet quality standards.
• Maintain a professional and positive demeanor when working with Evapco Team Members, Representatives, and Customers.

Benefits

• Medical, Vision, & Dental Insurance
• Employee Stock Ownership Program
• Profit Sharing Bonus
• (k)larity Plan - Voluntary Employee Retirement Savings Plan
• Paid Holidays
• Paid Vacation
• Paid Maternity and Paternity Leave
• Bereavement Pay
• Company Paid Basic Life Insurance equivalent to base salary, with option for Supplemental Life election
• Paid Sick Leave
• Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED