Technical Writer I

CSI Leasing Inc•Saint Charles, MO

6d•Onsite

About The Position

As one of the largest IT asset disposition companies in the world, EPC is devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose EPC because they understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal. As EPC continues to grow, they are looking for dedicated professionals to join their team and help deliver exceptional service and innovative solutions. The Technical Writer will play a vital role in supporting EPC's mission and ensuring operational excellence.

Requirements

High school diploma or GED required
Familiarity with using console cable and connecting to equipment through a terminal
Strong written communication, proofreading, and document formatting skills
Proficiency with Microsoft Office Word
Includes sitting, standing, bending, twisting and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.

Nice To Haves

One or more CompTIA A+/Network/Server+ certifications or relevant work experience
Familiarity with ISO or Recycling Standards
Knowledge of data sanitization standards
2 or more years of EPC experience

Responsibilities

Collaborate with management and subject matter experts to document, review, and maintain operational procedures, work instructions, and process documentation.
Ensure procedures align with contractual obligations, regulatory requirements, certification standards, and company policies.
Identify equipment types or operational activities that require special handling and develop corresponding data cleansing and processing procedures.
Research, gather, and organize technical information from multiple sources to create clear, accurate, and user-friendly documentation.
Format documentation according to established document control standards, templates, and QEHSMS requirements.
Submit documents through document control workflows, coordinate reviews and approvals, and maintain revision history records.
Upload, publish, and maintain approved documentation records.
Work with the development team to link procedures into Iinvision product profiles.
Create relevant acknowledgements in audit profiles that require special handling.
Other duties as assigned by department.