Document Control Specialist

Foxconn WI•Mount Pleasant, WI
•Onsite

About The Position

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Document Control Specialist to administer controlled-document and records-management processes and maintain accurate revision control, approval workflows, and audit-ready records. The role is part of the Training and Development Department in a manufacturing environment, supporting users across manufacturing and support departments and assisting the department as needed. The specialist coordinates document creation, approval, release, retention, and obsolete-document controls. The position also supports Smart Manufacturing career development and helps maintain document-control standards, system data quality, and traceable records for audits.

Requirements

  • Strong attention to detail and ability to identify missing, inconsistent, incomplete, or incorrectly formatted information.
  • Working knowledge of document control, revision control, approval routing, change control, records retention, and obsolete-document management.
  • Proficiency with Microsoft Office and electronic document, PLM, QMS, or records-management systems.
  • Excellent organization, prioritization, follow-up, data-entry, and recordkeeping skills.
  • Ability to manage a high volume of documents and competing deadlines without sacrificing accuracy.
  • Strong written, verbal, customer-service, and cross-functional communication skills.
  • Ability to explain and enforce document-control requirements consistently and professionally.
  • Ability to handle confidential or restricted information appropriately.

Nice To Haves

  • Associate degree in Business, Quality, Information Management, Technical Communication, Manufacturing, or a related field; equivalent relevant experience may be considered.
  • Two or more years of document control, records management, quality systems, engineering administration, manufacturing administration, or related experience.
  • Experience with Agile PLM, an electronic document management system, QMS, ERP, or a similar workflow platform; Agile experience is strongly preferred.
  • Experience supporting audits, controlled records, engineering changes, or regulated documentation.
  • Experience with manufacturing, engineering, quality, or regulated documentation.

Responsibilities

  • Administer Agile or the designated document-management system, maintaining document numbers, categories, metadata, naming conventions, templates, repositories, revisions, owners, status, approvals, and effective dates under approved standards.
  • Review new and revised document packages for completeness, including forms, change descriptions, source files, affected items, reviewers, approvers, training impacts, and implementation details.
  • Check templates, formatting, required fields, revisions, references, and legibility before routing documents.
  • Configure and monitor approval workflows, follow up with authors and reviewers, and release documents only after required approvals while maintaining mandated controls.
  • Process Engineering Change Orders, temporary instructions, forms, records, and other controlled changes according to procedure.
  • Preserve revision and approval history, effective dates, superseded status, related links, implementation records, and retention requirements.
  • Coordinate controlled distribution, point-of-use access, and removal, archiving, or replacement of obsolete copies.
  • Provide Compliance Coordinators with current references and instructions for floor checks and retrieval; resolve reported discrepancies while retaining document-release control.
  • Coordinate periodic reviews, notifications, responses, ownership updates, and overdue escalations.
  • Monitor backlog, routing age, approvals, reviews, obsolete-document activity, system issues, and program metrics.
  • Maintain control procedures, templates, work instructions, job aids, user guidance, and system standards.
  • Support authorized Engineering, Quality, Operations, Training, EHS, Maintenance, IT, and other users with retrieval, routing, status, and access; train authors, reviewers, approvers, and users.
  • Provide complete, current, traceable document and approval records for internal, customer, certification, and regulatory audits.
  • Improve repositories, migrations, taxonomy, access controls, and data quality through cleanup and improvement projects.
  • Protect confidential, customer-controlled, export-controlled, and restricted information under applicable access and retention requirements.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by the employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
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