Document Control Specialist

Luster National • Los Angeles, CA

23d

About The Position

Luster is seeking Document Control Specialists at various skill levels for future hiring needs supporting large, complex heavy civil infrastructure programs. Projects may include highways, roads, bridges, bus and rail transit, international airports, and water and wastewater, delivered through traditional and alternative methods. These roles maintain the integrity and traceability of project records, ensuring current revisions are controlled, documents are properly distributed and retained, and records can withstand future review. Luster’s quality management system is ISO 9001:2015 certified, making controlled document practice an audited standard. This posting is for future roles rather than a currently available specific opportunity. Candidates may be interviewed in advance and, when selected, added to a talent pool that is notified first when a project need arises.

The scope and complexity of work increase with experience level. Specialists maintain electronic registers and document workflows, apply program conventions, administer access, audit records, support quality and agency reviews, coordinate document flow, train users, report status, and prepare records for project closeout and archival.

Requirements

• Bachelor’s degree in construction management, project management, engineering, information management, or a related field, or an equivalent combination of education and experience.
• At least 5 years of document control experience on large (greater than $500 million), complex heavy-civil infrastructure projects.
• Experience controlling construction and program records through a full revision lifecycle, including drawings, specifications, submittals, requests for information, and correspondence.
• Working knowledge of ISO-based document control practices, including numbering and metadata conventions, control of documented information, distribution control, and records retention.
• Experience with industry-standard document management and project or construction management software, such as SharePoint, Oracle Aconex, e-Builder, Unifier, or Kahua.
• Proficiency with Microsoft Office Suite or Office 365, including tools such as Outlook, Teams, Word, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills.
• Excellent multitasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Curiosity, problem-solving abilities, and commitment to continuous improvement.

Nice To Haves

• Master’s degree in construction management, project management, engineering, or information management.
• Active professional certifications such as CRM (ICRM), IGP (ARMA), and/or CDT (CSI).
• Experience serving as the owner’s lead document control resource on a program exceeding $1 billion in construction value.
• Experience establishing a document control function at the start of a program, including numbering conventions, metadata schema, workflow configuration, and written document control procedures.
• Experience supporting external quality audits under ISO 9001:2015 and producing objective evidence on request.
• Experience controlling records across multiple concurrent contracts or work packages on the same program, including highway, bridge, transit, airport, and water and wastewater work.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

• Maintain the controlled document register in the program’s electronic document management system so only the current approved revision is in circulation.
• Apply program numbering, naming, metadata, and revision conventions to incoming and outgoing records, including drawings, specifications, submittals, and correspondence.
• Control distribution of documents according to the program’s distribution matrix and issue transmittals recording recipients, revisions, and dates.
• Ensure superseded revisions are withdrawn from circulation and archived, and that field-office record sets match the system record set.
• Administer user access, permissions, and confidentiality handling in the document management system, including restricted handling of procurement, legal, and security-sensitive records.
• Audit the document register for missing, misfiled, or unindexed records and correct discrepancies.
• Prepare records for internal and external audits, including ISO 9001:2015 quality audits, agency reviews, and funding reviews, and provide requested evidence within auditor timelines.
• Coordinate document flow among program technical staff, designers, contractors, and agency reviewers on assigned packages.
• Train program staff, consultants, and contractors on document control procedures and correct improper system use.
• Report register status to the project management team, including revision status, overdue transmittals, and records outstanding under the procedure.
• Compile and turn over the closeout record set, including as-built documentation and warranties, and archive records according to the program’s retention schedule.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts for healthcare and dependent or elder care
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment coverage
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Personalized meal planning and nutrition support with a registered dietitian
• Personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level