Document Control Specialist

Hitachi • (JRA)Remote - JRHolland, MI

18d • Onsite

About The Position

JR Automation, a Hitachi Group Company, is seeking a Document Control Specialist to support and continuously improve the Quality Management System (QMS). This role involves managing controlled documentation, ensuring ISO 9001:2015 compliance, and participating in audits. The specialist will partner cross-functionally to uphold quality standards, drive process improvements, and support continuous improvement initiatives.

Requirements

• Associate's Degree required.
• 1-3 years of working experience in Document Control or related role building and maintaining QMS.
• Experience auditing to ISO 9001:2015 or similar standard.
• Ability to write accurate technical documents with clarity, concision, and consistency.
• Ability to produce documents that serve the needs of appropriate audiences, as well as edit documents created by others to ensure overall quality and professionalism.
• Ability to confidently communicate and collaborate through a variety of mediums with a variety of employees, ranging in function and personality.
• Ability to collect feedback from varying stakeholders and integrate and/or moderate ideas to produce quality documents and document management.
• Possesses the ability to identify and rectify inconsistencies, gaps, or other areas for improvement in all internal documents.
• Attention to detail must be executed regarding content, formatting, grammatical accuracy, and document deliverables.
• Ability to stay on task while ensuring a variety of activities can be completed within deadlines.
• Able to serve as a technical resource regarding document standards and functionality.
• Able to quickly learn technical terms well enough to write with and about them.
• Able to work through problems that do not have a clear answer.

Nice To Haves

• Bachelor's Degree preferred.

Responsibilities

• Serve as the QMS documentation subject-matter expert (SME), providing guidance on documentation requirements, adequacy, and compliance status.
• Lead cross-functional teams through document harmonization efforts, including coordination of multiple change requests.
• Communicate document changes and administer employee notifications.
• Evaluate business processes to ensure compliance with quality requirements and evolving business needs; facilitate or participate in continuous improvement initiatives.
• Manage master project folder templates and support teams during project folder compliance audits.
• Assist with administration and ongoing maintenance of the organizational Knowledge Base database.
• Support the Quality Manager in maintaining site compliance with ISO 9001:2015 requirements.
• Train management and employees on ISO 9001:2015 standards and QMS expectations.
• Support Quality and Regulatory plans, implementation, and capability-building efforts as the business grows.
• Prepare and conduct training for Internal Auditors, providing continuous guidance throughout the internal audit program.
• Support all aspects of the internal audit system, including planning, scheduling, execution, reporting, and follow-up corrective action.
• Participate in quality audits and lead audit teams when required.
• Identify areas of compliance and recognize opportunities for improvement.
• Assist with follow-up audits, observations for improvement (OFIs), and corrective action resolution.
• Support all phases of external audits, including certification and surveillance audits.
• Assist the Quality Manager with preparation for, participation in, and follow-up activities related to customer or registrar audits and site visits.
• Support Continuous Improvement (CI) initiatives, including administration of the CI intranet page and LeanDNA tools.
• Facilitate Lean tools and methodologies, such as process mapping and other visual management techniques.
• Assist with corrective and preventive action (CAPA) processes.
• Provide quality support and best-practice sharing across all JR divisions when requested, driving alignment, synergies, and consistency.

Benefits

• Competitive wages
• Medical benefits starting your first day
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree