Document Control Specialist

Luster National • Los Angeles, CA

7h • $80,000 - $140,000

About The Position

Luster is building a talent pool for future Document Control Specialist openings supporting large, complex heavy civil infrastructure programs. Projects may include highways, roads, bridges, bus and rail transit, international airports, and water/wastewater, using traditional or alternative delivery methods. These roles maintain the integrity and auditability of project records within Luster’s ISO 9001:2015-certified quality management system. The positions are not tied to an active opening; candidates selected for the talent pool will be notified first when a project need arises.

The responsibilities and complexity vary with experience level. Specialists manage controlled records and revisions, document distribution, system access, audit preparation, coordination and training, status reporting, and closeout record turnover.

Requirements

• Bachelor’s degree in construction management, project management, engineering, information management, or a related field, or an equivalent combination of education and experience.
• At least 5 years of document control experience on large (over $500 million), complex heavy-civil infrastructure projects.
• Experience controlling construction and program records through a full revision lifecycle, including drawings, specifications, submittals, requests for information, and correspondence.
• Working knowledge of ISO-based document control practices, including numbering and metadata conventions, control of documented information, distribution control, and records retention.
• Experience with industry-standard document management and project or construction management software, such as SharePoint, Oracle Aconex, e-Builder, Unifier, or Kahua.
• Proficiency with Microsoft Office Suite/Office 365, including Outlook, Teams, Word, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills.
• Excellent multitasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Curiosity, problem-solving abilities, and a commitment to continuous improvement.

Nice To Haves

• Master’s degree in construction management, project management, engineering, or information management.
• Active professional certifications such as CRM (ICRM), IGP (ARMA), and/or CDT (CSI).
• Experience serving as the owner’s lead document control resource on a program exceeding $1 billion in construction value.
• Experience establishing a document control function at the start of a program, including numbering conventions, metadata schema, workflow configuration, and written procedures.
• Experience supporting external quality audits under ISO 9001:2015 and producing objective evidence on request.
• Experience controlling records across multiple concurrent contracts or work packages on one program, including highway, bridge, transit, airport, and water/wastewater work.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

• Maintain the controlled document register in the program’s electronic document management system so only current approved revisions remain in circulation.
• Apply program numbering, naming, metadata, and revision conventions to incoming and outgoing records, including drawings, specifications, submittals, and correspondence.
• Control document distribution according to the program’s distribution matrix and issue transmittals documenting recipients, revisions, and dates.
• Withdraw superseded revisions from circulation and archive them; ensure field office record sets match the system record set.
• Administer user access, permissions, and confidentiality handling in the document management system, including restricted procurement, legal, and security-sensitive records.
• Audit the document register for missing, misfiled, or unindexed records and correct discrepancies.
• Prepare records and provide requested evidence for internal and external audits, including ISO 9001:2015 quality audits, agency reviews, and funding reviews.
• Coordinate document flow among program technical staff, designers, contractors, and agency reviewers for assigned packages.
• Train program staff, consultants, and contractors on document control procedures and correct system misuse.
• Report register status to the project management team, including revision status, overdue transmittals, and records outstanding under the procedure.
• Compile and turn over closeout records, including as-built documentation and warranties, and archive records according to the program’s retention schedule.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts for healthcare and dependent or elder care
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment coverage
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Personalized meal planning and nutrition support with a registered dietitian
• Personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level