Document Control Clerk

Infosend IncAnaheim, CA
$17 - $19Onsite

About The Position

InfoSend has been providing print, mail, and digital communication services for 30 years, helping organizations communicate with the people they serve. They offer a stable, team-focused workplace where employees can learn, contribute, and build long-term careers. InfoSend values teamwork, reliability, new ideas, and people who take pride in doing great work. They are looking for individuals who want to grow with the company as they continue to expand.

Requirements

  • High attention to detail and commitment to quality
  • Strong organizational skills with the ability to manage multiple tasks
  • Self-motivated with a dependable work ethic
  • Ability to work independently and as part of a team
  • Strong communication and problem-solving skills
  • Basic computer skills, including Microsoft Word and Excel
  • Ability to lift up to 30 pounds and move carts throughout the workday

Nice To Haves

  • No previous document control, mailroom, or production experience? We still encourage you to apply.

Responsibilities

  • Assemble and prepare customer mailings by matching documents, envelopes, and inserts
  • Verify document accuracy and ensure each mailing is complete before processing
  • Scan completed mail pieces and production documentation to maintain accurate tracking
  • Organize completed work for mailing and distribution
  • Separate and organize specialty mail pieces for processing
  • Identify and report quality concerns to ensure the highest level of accuracy
  • Collaborate with Client Services, Print, Mail, and Production teams to resolve issues and meet customer expectations
  • Assist with quality audits and special projects as assigned
  • Maintain a clean, organized, and safe work area
  • Provide occasional front office support, including answering phones and greeting visitors when needed

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid Time Off (PTO), sick time, and paid holidays
  • Quarterly bonus opportunities
  • Employee Assistance Program
  • Casual work environment
  • Training, cross-training, and opportunities for growth
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