Document Control and Training Specialist 1

Dexcom • Mesa, AZ

1d • Onsite

About The Position

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the Team
At Dexcom, our Document Control and Quality team plays a critical role in ensuring the accuracy, integrity, and compliance of the documentation that supports life-changing diabetes technology. As a Document Control and Training Specialist, you will be at the center of key quality processes, partnering with cross-functional teams to manage documentation, support training initiatives, and help drive operational excellence. If you are highly organized, enjoy problem-solving, and thrive in a collaborative environment where your work directly impacts product quality and patient outcomes, you'll find a meaningful and rewarding career with our team. Every day, you'll contribute to Dexcom's mission of empowering people to take control of their health through innovative technology.

Requirements

• Able to successfully perform the essential functions of this role with a high level of accuracy and attention to detail.
• 1 to 2 years of related experience and/or training, or an equivalent combination of education and experience.
• Proficient in Microsoft Office Suite applications.
• Use critical thinking skills to identify issues and develop effective solutions.
• General understanding of Document Control requirements and processes, including ISO 13485 and 21 CFR Part 820 standards.
• Strong organizational, communication, and customer service skills to effectively support cross-functional teams.

Responsibilities

• Manage the change control system (Cloud PLM), including reviewing, routing, assessing training impact, and releasing change orders.
• Assist with Cloud PLM software training and support other training activities as needed.
• Ensure projects are completed accurately and within established timelines.
• Collaborate effectively with internal and external customers to support business needs.
• Assist customers by providing timely problem-solving and issue resolution.
• Support Quality during both internal and external audits.
• Scan, archive, retrieve, and maintain quality documents and records.
• Issue and manage controlled and uncontrolled documentation.
• Maintain service records across multiple departments.
• Prepare document reproduction requests and ensure proper distribution.
• Maintain external standards in accordance with established standard operating procedures.
• Generate Quality Assurance reports as needed.
• Perform additional duties and responsibilities as assigned.

Benefits

• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED