Dock Tech Loader

1-800-Flowers.com, Inc.•Lake Forest, IL

About The Position

The Dock Tech Loader works under the direction of the Shipping Coordinator and is responsible for facilitating loading of outbound shipments onto trailers and final processing of eCommerce orders. The role requires accurate and efficient labeling and loading, monitoring multiple loads or trailers, communicating with carriers about trailer movement, and completing shipping tasks as workload dictates. The employee may also perform cycle counts, share lead responsibilities for Loaders and Multi Machine operators, help train others, and work in other departments or shipping areas when needed. The position works under direct supervision, receiving task direction from the Shipping Coordinator. It requires working effectively independently and as part of a team, following instructions, and communicating with coworkers, line leads, operations supervisors, carriers, and QA personnel. Evening and weekend hours are required during the peak holiday shipping period, with hours varying by season and overtime required. The stated schedule is first shift, 8:30 a.m. to 1:00 p.m. The job is performed in a warehouse, assembly, or production environment near moving mechanical parts and forklifts. Employees may work near fumes or airborne particles while operating machinery. Shipping areas and trailers may be colder than other departments. The role involves standing and walking most of the time, frequent use and reaching with hands and arms, and lifting 10 to 50 pounds up to two-thirds of the time. The expected pay is $16.50 per hour. Eligible full-time team members may receive health, wellness, and additional benefits; eligibility may vary by location, average hours worked, and length of service.

Requirements

High school degree or equivalent.
Strong verbal and written communication skills in English.
Ability to work independently and in a team environment and follow instructions from the Shipping Coordinator.
Attention to detail and ability to communicate clearly with shipping carriers.
Ability to meet expected quantity and quality standards while working at the pace of the group.
Ability to stand and walk most of the time, use and reach with hands and arms more than two-thirds of the time, and lift 10 to 50 pounds up to two-thirds of the time.

Nice To Haves

Prior shipping or loading experience.
Truck loading or dock experience.
Bilingual ability, particularly Spanish.
Leadership experience.

Responsibilities

Fulfill daily shipments.
Communicate with carriers about daily load pickup times and coordinate trailer movement in and out of docks.
Ensure accurate shipments by matching the correct product to mailing labels and meeting quantity standards.
Load trailers properly and monitor multiple loads or trailers as needed.
Work with the Shipping team to meet customer shipping expectations.
Complete final processing of eCommerce orders.
Maintain housekeeping in assigned areas.
Operate the Multi Machine.
Perform cycle counting and other cross-trained shipping tasks as workload dictates.
Share lead responsibilities for Loaders and Multi Machine operators and help lead and train others.
Work in other shipping areas or factory departments when workload dictates.
Follow applicable SOPPs, SSOPs, GMPs, equipment procedures, sanitary production guidelines, FIFO procedures, and allergen policies.
Perform CCP, QCP, and scale checks as needed; record product traceability data where appropriate.
Communicate food safety and quality issues to QA personnel.