DOC Supervisor IV

Duquesne Light Company • Pittsburgh, PA

6d • Onsite

About The Position

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Requirements

• 5+ Years industry specific experience or 7+ years of relevant experience.
• Must be able to pass the company administered standardized test.
• Ability to work with others.
• Ability to direct various segments of the field workforce.
• Ability to handle multiple emergent situations safely at the same time.
• Excellent verbal and written communication skills.
• Ability to interact positively with customers.

Responsibilities

• Analyzes trouble on distribution systems and networks, composes, and enacts a plan to isolate faulty equipment to minimize the number of affected customers and completely restore electric service as soon as possible.
• Directs the activities of the troubleshooters and other field personnel to investigate customer complaints, perform switching and clearing operations; and make temporary and permanent repairs to the transmission and distribution systems.
• Initiates, directs, and validates switching and clearing operations to clear lines and equipment for emergency and scheduled outages; establishes distribution operator clearances and supervises field personnel & construction supervisors in establishing and reporting on and off clearances, to ensure the safety of all field personnel when working on or near high-voltage equipment.
• Monitors and operates the automated distribution system utilizing the SCADA system computer to evaluate distribution system problems and remotely operate controllable devices to minimize the extent of service interruptions.
• Communicates service outage information, operating problems and status of trouble investigation and repair activities to field supervisors, Service Board, Corporate Communications, Marketing Representatives, Government Agencies, senior and general management.
• Responsible for investigation of all electric-related insurance claims, including depositions, and court appearances, if necessary.
• Performs all data entry regarding interruptions on the distribution system to establish Company performance statistics related to reliability measures (SAIDI, SAIFI, CAIDI).

Benefits

• We live by our values! We are safe above all else. We must keep ourselves, each other, our customers and communities safe. We are guided by our commitment to integrity and never compromising on ethics. We are dependable, collaborative and steady; we are a trusted partner to all. We believe in equity and equal access to work, resources and opportunities are critical elements of a clean energy future for all. We are ingrained in our community; we work where we live and are committed to serving our vibrant, diverse communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior