DME Representative/Orthopedic Medical Assistant

OrthoAtlanta • Stockbridge, GA

5h

About The Position

As a Clinical Assistant/DME Representative at OrthoAtlanta, you will support physicians with patient care and durable medical equipment needs during visits, helping ensure a smooth workflow and a positive patient experience. You will dispense and fit orthopedic DME items, educate patients on their proper use, and complete documentation related to dispensing and billing. The role also involves managing inventory, coordinating DME questions and authorizations, and providing cross-coverage for Medical Assistant duties as needed.

This position is suited to someone with orthopedic clinical knowledge who is detail-oriented, professional, compassionate, and able to work independently in a fast-paced, team-based clinical setting. OrthoAtlanta describes the role as an opportunity to contribute to patients’ healing and mobility, work with leading providers, and grow a clinical career in a supportive environment.

Requirements

• High school diploma or equivalent.
• Completion of an Orthopedic Technology, Athletic Training, or Certified Ortho Tech program, or equivalent experience.
• 4–7 years of orthopedic experience in a hospital, clinic, or medical office.
• Experience dispensing, fitting, and billing for DME.
• Working knowledge of electronic medical record (EMR) systems.
• Strong organizational, time-management, and multitasking skills.
• Excellent verbal and written communication abilities.
• Professionalism, discretion, and a compassionate, patient-centered approach.
• Strong clinical knowledge and orthopedic familiarity.
• Ability to provide excellent patient service with empathy and professionalism.
• Ability to perform detail-oriented work, including documentation and inventory management.
• Ability to thrive in a fast-paced, team-based clinical setting.
• Independence, initiative, and strong follow-through.

Responsibilities

• Support physicians with patient care and DME needs during visits.
• Dispense and properly fit braces, soft goods, electrotherapy, bone growth stimulators, and other orthopedic DME items.
• Educate patients on the correct use of DME.
• Complete documentation for DME dispensing and billing, ensuring accuracy for insurance pre-authorization and compliance.
• Monitor, organize, and restock DME inventory; ensure key supplies are available and stored properly.
• Collaborate with clinical and administrative staff, insurance providers, and patients to address DME questions, authorizations, and needs.
• Provide cross-coverage support for Medical Assistant duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED