DME/Cast Technician

b2a07b94-71e2-4f8a-b1a2-98c1f770d983•Columbus, GA

About The Position

The DME/Cast Technician assists with maintaining durable medical equipment (DME) supplies and orders, and supports casting and pharmacy-related patient care activities as needed. The role performs patient care activities for cast and post-operative care, including applying and removing casts and assisting with fracture care and minor procedures. The technician also supports DME authorization, inventory, documentation, dispensing, and delivery workflows.

Requirements

  • At least one year of orthopaedic healthcare experience.
  • High school diploma or equivalent.
  • Valid driver’s license, satisfactory motor vehicle report (MVR), and proof of insurance for onboarding.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross.
  • Ability to work independently.
  • Working knowledge of HIPAA requirements.
  • Knowledge of fracture care coding, including CPT and ICD-10 codes.
  • Excellent computer skills.

Nice To Haves

  • One year of Orthopaedic Technician experience or two years of casting experience.
  • Completion of an accredited Orthopaedic specialist training program.

Responsibilities

  • Escort patients from the waiting area to the cast room or DME area for assessment of their needs.
  • Apply and remove fiberglass, plaster, and other casts or appliances as needed.
  • Assist with fracture reductions and minor surgical procedures; remove sutures and staples and apply bandages.
  • Clean and sterilize instruments and equipment.
  • Stock and maintain workspaces.
  • Assist with supply and DME ordering, inventory, receiving, and maintaining appropriate inventory levels.
  • Deliver DME products to area hospitals as needed.
  • Obtain authorization for custom braces and all DME prescribed for workers’ compensation patients.
  • Review DME receipts daily to ensure items are billed.
  • Determine proper DME sizing and fit items for patients when needed.
  • Work DME hold buckets in the Athena workflow dashboard throughout the day.
  • Ensure DME orders and procedure documentation are complete before issuing DME.
  • Assist with accurately dispensing pre-packed medications to patients as directed by a physician.
  • Triage cast patients with problems in the absence of a physician when necessary.
  • Provide backup support for Medical Assistant duties when necessary, if applicable.
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