DLO Client Admin Billing Rep
About The Position
The DLO Client Admin Billing Rep analyzes billing data for completeness and accuracy and supports billing operations through accurate data entry, customer service, and administrative tasks. The role includes learning the billing system and related systems, completing training to become signed off on data-entry requirements, and beginning to assist with special reports. The representative may also follow up on patient inquiries and distribute departmental mail. The position requires a professional, positive, and supportive approach, attention to detail, punctuality, and collaboration with team members. The employee must maintain a professional attitude during heavy workloads and stressful situations, perform assigned duties within their capabilities, and work overtime when needed. The position is located in Oklahoma City, Oklahoma, with a Monday–Friday schedule from 7:00 a.m. to 4:00 p.m.
Requirements
- Accurate data-entry skills and typing speed of 50 WPM.
- Good computer skills and ability to adapt to using multiple computer systems.
- Ability to take instruction from a variety of sources.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Ability to analyze data.
- Ability to maintain a professional attitude under heavy workloads and stressful situations.
- Punctuality and preparedness for each scheduled workday.
- Ability to collaborate with team members in a positive and supportive manner.
- Must be able to work overtime when needed.
Nice To Haves
- Knowledge of ABNs.
- Previous experience obtaining prior authorizations.
Responsibilities
- Analyze data to ensure billing information is complete and accurate.
- Follow up on patient inquiries as needed.
- Distribute departmental mail.
- Provide excellent customer service.
- Complete training required to become signed off on data-entry requirements.
- Learn the billing system and become familiar with systems involving the billing function.
- Begin assisting with special reports.
- Perform accurate data entry, including typing 50 WPM.
- Complete additional responsibilities as needed.
- Report to work on time and prepared for scheduled shifts.
- Perform assigned duties and processes, including those the employee is qualified or capable of performing.
- Collaborate with team members and contribute to a respectful, productive work environment.
- Maintain a professional attitude under heavy workloads and stressful situations.
- Work overtime when needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
