DLO Client Admin Billing Rep
Quest Diagnostics•Oklahoma City, OK
•$18 - $28
About The Position
The DLO Client Admin Billing Rep analyzes billing data for completeness and accuracy, supports billing and data-entry functions, follows up on patient inquiries as needed, and provides customer service. The role involves learning the billing system and related systems, completing training to become signed off on data-entry requirements, and beginning to assist with special reports. The position is based in Oklahoma City, Oklahoma, with scheduled hours Monday through Friday from 7:00 a.m. to 4:00 p.m. Overtime may be required when needed.
Requirements
- Accurate data-entry skills and typing speed of 50 WPM.
- Good computer skills and ability to adapt to using multiple computer systems.
- Ability to take instruction from a variety of sources without adversity.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Ability to analyze data.
- Ability to maintain a professional attitude under heavy workload and stressful situations.
- Ability to report to work on time and prepared for each scheduled workday.
- Ability to work collaboratively with team members and maintain a positive, supportive disposition.
Nice To Haves
- Prior experience obtaining prior authorizations.
Responsibilities
- Report to work on time and prepared for each scheduled shift.
- Perform assigned duties and processes, including tasks within demonstrated capabilities and qualifications.
- Maintain a positive, professional, and supportive attitude throughout the workday, including during heavy workloads and stressful situations.
- Collaborate with team members and contribute to a respectful, productive work environment.
- Analyze data to ensure billing information is complete and accurate.
- Use knowledge of ABNs and prior authorization processes.
- Follow up on patient inquiries as needed.
- Distribute departmental mail.
- Provide excellent customer service.
- Complete training required for sign-off on data-entry requirements.
- Learn the billing system and become familiar with systems involved in the billing function.
- Begin assisting with special reports.
- Enter data accurately, including typing at 50 WPM.
- Perform additional responsibilities as needed and duties assigned by the immediate supervisor.
- Work overtime when needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
